Hotel Cristoforo Colombo

The room is much smaller than it looks in pictures but it was neat and clean. The location is 30 minutes away from major sites and if you're taking a cab, that's 30+ euros each way. The staff was not very helpful. The complex had 3 buildings, the least they could do was to help you find your room and make sure you're settled in. Instead... they send you off on a hunt on your own. I got lost twice, having been tired and traveling for a while. The staff could also definitely use a few courses on customer service, empathy and politeness. I thought my room came with 'breakfast included', apparently not. That was fine, I had no issues with paying. However, the waiter checking off the list for the breakfast said, 'I'm sorry ma'am, breakfast is not included for your room'. No instructions on how to acquire that option, just abrupt, no. A simple, 'No worries, you can ask for assistance at the front desk if you'd still like to have breakfast with us this morning'.. That would have gone a far way. Mind you, when I checked in, the receptionist did say that breakfast was available and pointed me to where I should go, but failed to tell or remind me that my room did not include breakfast and or offer me the option to add this to my booking. That would have saved me that embarrassing and unnecessary debacle. With that said, there were 6 people at the front desk when I was checking out, 2 actively working and the others doing God knows what.

地理位置方便，停車很方便。離奧特萊斯很近，離機場十幾分鍾。停車場很大，停着很多警車，感覺像警察宿舍（純屬個人猜想，未經驗證）在酒店門口也看到幾個警察，都很友好，不知道會不會遇上**火拼警察老窩兒😂😂過夜中轉性價比可以！

房間不大不小，有陽台。酒店有幾個建築，很多房間，早餐挺豐盛。衞生間設施，感覺挺老式的。總體來説一般般，也不會覺得不舒服。到地鐵站有點距離，需要先打車，費用10歐左右。

1.衞生間不水平，地漏不下水，衞生間的水都流入房間內 2.衞生間有死蟑螂

Hotel is awsome .Good location good staf good rooms.we rea very happy with this hotel.

I stayed in flat 306, washroom finishing is not good although they is very good and fast response. Breakfast is well managed and pool is very clean can spend some time.

Camera pulita, colazione abbondante sia dolce che salata, consiglierei di anticipare gli orari di check-in prima delle 15

早餐豐富，交通便利