Sofitel Xiongan

The hotel allowed check-in time very late at night (I checked in at about 11:30 pm) and the concierge still functioned well at such a late hour. The bed was really big for a single person. The hotel emphasized that a visitor will be enjoying French life-style in its stay there though there is neither a French word nor French TV program to be found inside the hotel room. I was expunged from the swimming pool on the 4/F solely because I forgot to bring my swimming cap (I had my swimming suit on), and had to cut short my swimming time after my failure to borrow a cap from the staff there. Moreover, the pool water was too cold. The breakfast buffet was good and contained a variety of foodstuffs and drinks of Chinese preferences and origins. However, there was a lack of exotic foodstuffs, e.g. Japanese style, Vietnamese style, European style, etc. The flash-type French dance, about 15 min. in duration, in the hotel foyer at 6:00 p.m. was extraordinary, attractive and delighting.

The customer service is quite nice, warm and attentive. Those dishes in the restaurant are also good. I want to take this chance to express my heartfelt to Claire👍🏻👍🏻She is very considerate and nice ✍🏻✍🏻as I brought 2 children with me, so she helped me upgrade the room. Good accommodation experience and highly recommended! ！

入住前就有工作人員聯繫對接入住時間及需求，酒店設施非常新，所有服務人員都很到位，體驗了泳池和小童樂園，臨走時還贈送了孩子喜歡的繪畫禮物~ps酒店距離辛瑪森林動物樂園衹有15分鐘車程哦，周邊景色也很好