Urbanización Roquetas, Avenida de las Gaviotas, 1, Almería, 04740 Рокетас-де-Мар, Андалусия, ИспанияПолная информацию об отеле
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1 ночь
Честные отзывы об отеле Hotel Best Sabinal от реальных посетителей
8.2/10
Очень хорошо
Отзывов: 77
Рейтинг отелей не является средним арифметическим всех оценок. На значение рейтинга влияет вес оценок, которые оставляют гости и посетители.
Честные отзывы
Местоположение8.3
Удобства8.2
Сервис8.2
Чистота8.3
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Все отзывы(77)
Положительные отзывы(41)
Отзывы с фото/видео(12)
Отрицательные отзывы(1)
LOH MENG YAU
Улучшенный двухместный номер
Дата заезда сент. 2025 г.
Пара
Отзывов: 1
2.0/10
Дата отзыва 29 окт. 2025 г.
Очень плохое обслуживание на стойке регистрации — при обслуживании гостей нет никакой очередности; кажется, что сотрудники не знают, кто пришёл первым.
Отношение персонала было довольно грубым.
Удобства в номерах были простыми и немного устаревшими. В целом, впечатления разочаровывающие.
Оригинальный текстПеревод от Google
radfactor
Улучшенный двухместный номер
Дата заезда авг. 2025 г.
Пара
Отзывов: 24
7.5/10
Дата отзыва 2 окт. 2025 г.
The people who book this hotel are usually looking for an all inclusive experience. The pool was busy, the music was loud.
Fine if you just want a hotel on the beach and never adventure anywhere else.
Перевод
Fearless36851233733
Дата заезда июля 2023 г.
Семья
6.0/10
Дата отзыва 22 авг. 2023 г.
Неплохой бюджетный отель, чисто испанское место. Много анимации, но она ориентирована только на испанцев. Хорошее месторасположение отеля, большой бассейн, практически всегда можно найти лежак у бассейна, хотя люди и кладут с утра полотенца и уходят надолго (вечная проблема отелей). Несмотря на размеры бассейна из-за огромного количества народа плавать практически невозможно, только в обеденное время, когда часть туристов уходит на обед. Из отеля есть прямой выход к морю. В баре продают пиво по цене 4 евро за 500 мл, на самом деле в стакане 350 мл. Вкусная кухня, но в ресторане слишком большой хаос и толкотня, нелогичное расположение продуктов из-за чего люди двигаются во всех направлениях по залу, приходится идти за стаканом в одну часть зала и потом за чаем или соком в другую. Ресторан предлагает разные кухни мира в разные дни недели! Персонал вежлив и дружелюбен.
Ответ от объекта размещения: Dear Guest, Thank you very much for your detailed review. We really value our guests' feedback as it helps us to improve. We are thrilled to know that you enjoyed the food, our location and our staff treatment. Our main goal is to provide to all our guests the quality service that characterizes us and we work hard every day to achieve it. Regarding the restaurant, we always recommend the early hours of every service to enjoy a more relaxed experience. We will take note of your suggestions to improve those areas you mention. Thank you for choosing us. Kind Regards, Best Sabinal
Гость
Дата заезда мая 2023 г.
Другое
6.0/10
Дата отзыва 14 июня 2023 г.
,,-,, 1. комнаты старые 2.нет меню для детей 3.джакузи,баня за отдельную плату 4.слабая анимация днем 5.нет продуктовых магазиров рядом ,,+,,1.море рядом 2. комнаты убирают регулярно 3. шоу программы по вечерам 4.разное меню каждый день 5.наличие водных горок для детей 6.неплохой снек бар
Ответ от объекта размещения: Dear Guest, Thank you for taking the time to write this review which helps us to improve. We are glad that you point out the cleaning or the pool for kids, among others. However, we take into consideration the negative aspects you mention and we pass them on to the departments in charge. We are looking forward to seeing you in a near future. Kind Regards, Best Sabinal
Keiranm90
Дата заезда сент. 2025 г.
Семья
10/10
Превосходно
Дата отзыва 25 окт. 2025 г.
We've just returned from 9 nights all inclusive, and it's one of the best 4 star hotels we've been to. I don't give many hotels 5 stars so it goes to show how good this place is The food, as some mentioned was quite samey at times, but there were that many options overall, it didn't bother us. Lunch and dinner had live stir fry cooking and that was a particular hit. Normally on all inclusive holidays I eat out every 2/3 nights as I get sick of the food. We didn't go out at all here, which tells its own story. Drinks were absolutely brilliant. Top label stuff and as we were in October, we were always served quickly, and with a smile. Nestle ice creams on all inclusive were also a hit. You don't see that often. The pool was brilliant. Always clean and always had a lifeguard watching over. Splash park was a particular hit with the kids (12 & 6), although I expected my 12 year old to get bored quickly with it, she didn't and hours of fun was had while my wife and I relaxed. Rooms are basic as people have said, but cleaned daily and to a high standard. You can find fault if you look, but we don't care about that stuff. If it's clean and comfortable, you've won us over. Sea views are incredible and very peaceful. We had many a night sitting on the balcony with a bottle of all inclusive red wine. Bliss. I almost dropped a star on account of a few rude staff members in the restaurant. My family are very polite, and we also try our best to speak Spanish to the staff where possible, Especially ordering food and drink. However, a Few chefs and a couple waiting staff were a bit rude on occasion. I get they are busy and probably a bit stressed, but if you are customer facing, you need to serve with a smile. Lessons could be taken from the bar and reception staff who were exceptional. Also Tamara in the restaurant, always smiling. Chefs have a reputation as grumpy and a few lived up to that. I'm trying to speak Spanish so don't get annoyed at me when I don't understand your response... Overall I felt it would've been harsh to punish the staff because 90% were brilliant. Brilliant walks along the front, location is excellent however can't comment on surrounding areas due to so much of it shutting down for the season. Buses were good to Gran Plaza & Almeria. To conclude, this hotel is absolutely brilliant and we've come away well rested, well fed and with memories to last a lifetime. Kids had a blast.
Перевод
Ответ от объекта размещения: Dear Keiran, Thank you for taking the time to share your experience at Best Sabinal. We are delighted to hear that you enjoyed your all-inclusive holiday and found our hotel to be among the best in its category. It is wonderful to know that our food offerings, including the live stir fry cooking, as well as the quality of beverages, contributed positively to your stay. We appreciate your feedback regarding the staff interactions. While the majority of our team strives to provide exceptional service, we acknowledge your experience with certain restaurant staff. Your comments will be considered as we continually work on improving our guest experience. We are pleased that Tamara, along with our bar and reception staff, made a positive impression on you and your family. It is gratifying to hear that you and your children enjoyed the pool and splash park, and that the sea views added to your overall experience. Thank you once again for your thoughtful review. We hope to welcome you and your family back to Best Sabinal in the future for more wonderful memories. Best regards, Best Sabinal
lloydie4kids
Дата заезда сент. 2025 г.
Семья
10/10
Превосходно
Дата отзыва 6 окт. 2025 г.
Upon arrival, the hotel was very clean and tidy. The receptionist was very polite and helpful with the checking in process and we soon had our room numbers and all inclusivre wrist bands. The rooms were very spacious , clean and tidy. We had a sea view room with balcony. The beds were very comfortable . The range of food for all the meals was great , there was a very good choice of hot meals ,salads , fruit , bread , cold meals and most important for the kids puddings. All in all our stay was excellent and would definately reccommend others to go to this hotel.
Перевод
Ответ от объекта размещения: Dear lloydie4kids, Thank you for taking the time to share your experience regarding your recent stay at our hotel. We are delighted to hear that you found our establishment to be clean and well-maintained, and that our reception staff provided you with a polite and efficient check-in process. It is wonderful that you enjoyed the spaciousness of your sea view room and found our beds comfortable. We are particularly pleased to learn that you appreciated the variety of food options available at our restaurant, especially the selection for children. Your positive feedback is invaluable to us and helps us to continue delivering excellent service. We greatly appreciate your recommendation to others and hope to welcome you back for another memorable stay in the future. Best regards, Best Sabinal
Inspire03509481948
Дата заезда сент. 2025 г.
Семья
10/10
Превосходно
Дата отзыва 4 окт. 2025 г.
Recommended this place highly, nothing is too much trouble beautiful hotel and surrounding area staff wonderful. Will definitely return
Перевод
Ответ от объекта размещения: Dear Inspire03509481948, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and found our staff to be accommodating. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Atentamente, Best Sabinal
Kevin B
Дата заезда авг. 2025 г.
Пара
8.0/10
Очень хорошо
Дата отзыва 24 сент. 2025 г.
Overall we enjoyed our week at Best Sabinal. The staff could not do enough for you, which helps you overlook the fact that the hotel is a bit tired. My only issue was the restaurant. The only hot food available is an omelette at breakfast and a stir fry at lunch and dinner the rest of the food is warm at best. Even if you wait for a fresh dish to come out of the kitchen, it is only warm. The serving dishes are placed on a surface that is warm to touch (not hot) and the lighting above is just that, lighting, with no heat being emitted. On the cooking station, the chef was picking up raw meat and serving the guests with the same tongs. I complained to the restaurant manager two days running. The restaurant is like a works canteen, the tables are too close to each other and it is embarrassing having to squeeze past people whilst they are eating.
Перевод
Ответ от объекта размещения: Dear Kevin B, Thank you for taking the time to share your feedback regarding your recent stay at Best Sabinal. We are pleased to hear that you enjoyed your week with us and appreciated the efforts of our staff. Your compliments regarding their service are truly valued. However, I regret to learn about your experience with our restaurant. Your comments regarding the temperature of the food and the layout of the dining area have been noted. We strive to provide a pleasant dining experience, and your observations regarding the serving methods and table arrangements are important to us. While our team endeavors to maintain high standards, we acknowledge that there is always room for improvement. We appreciate your feedback regarding the restaurant manager's attention to your concerns as well. Thank you again for your insights, and we hope to welcome you back in the future for an even more enjoyable stay. Best regards, Best Sabinal
Sue G
Дата заезда авг. 2025 г.
Пара
10/10
Превосходно
Дата отзыва 11 сент. 2025 г.
Been staying at this hotel before it became a Best hotel and was an Hesperia hotel (20 Years). Just got back from our second visit this year and can honestly say we had a great time as usual. The staff in this hotel from housekeeping, dining room, bar staff, security and reception make this hotel a wonderful welcoming place, nothing is too much trouble for anyone. The location is perfect, adjacent to the beach which has a long promenade with tapas bars and chiringuitos dotted along the beach, there are a good selection of bars and restaurants and shops in the surrounding and are all in walking distance. We stay as half board and the selection and quality of the food is very good, with plenty of choices at all meals. The AI option is one of the best I have seen with plenty of quality drinks and freshly made snacks available, you do not wait in long queues at the bar as the staff are plentiful and friendly with a special mention too Ardial, carmela and Victoria their English is very good. Plenty of sun loungers so no need for early morning to reserve. The animation team work constantly. The rooms are very clean and cleaned daily along with fresh towels when required and the beds are large and comfortable. The hotel caters for a high proportion of Spanish families, to me that shows how good this hotel is, sometimes the dining room gets a bit loud but that can be the case with a lot of hotels. Just remember it is a Spanish hotel in Spain so don’t expect English entertainment etc, enjoy the whole experience. I cannot recommend this hotel highly enough and will be back again in May. The seaview rooms are great but if you like to go to bed early then be aware a lot of the evening entertainment takes place on the outdoor stage so can be noisy up to around midnight.
Перевод
Ответ от объекта размещения: Dear Sue G, Thank you for your wonderful feedback regarding your recent stay at Best Sabinal. We are thrilled to hear that you had a brilliant holiday and enjoyed your second visit this year. Our dedicated team, from housekeeping to the dining staff, takes great pride in providing exceptional service, and we are delighted that their efforts made your stay enjoyable. We appreciate your comments about our location, the quality of food, and the range of facilities available. It is heartening to know that our half-board option met your expectations, and we will certainly pass on your compliments to Adriel, Camila, and Victoria for their excellent service. We understand that the atmosphere in the dining room can sometimes be lively, especially with our diverse clientele. Your advice to embrace the Spanish experience is much appreciated. Thank you once again for your high recommendation, and we look forward to welcoming you back in May. Best regards, Best Sabinal
Charlotte M
Дата заезда июня 2025 г.
Семья
10/10
Превосходно
Дата отзыва 31 июля 2025 г.
Overall we had a great time at the hotel. My children aged 5&9 thought it was fantastic, they loved the kids pool and the adults pool too. Almost all of the staff spoke Englishand were friendly and the children were encouraged to join in the free activities. We stayed all inclusive and couldn’t fault the selection of food and drinks. The themed nights in the restaurant kept it interesting and there was always lots of new things to try and also a good selection of basics that were available every day for fussier eaters. It is in a great location right next to the beach with a small fairground next door which was great for the kids. We would definitely come back to this hotel
Перевод
6/9
Ответ от объекта размещения: Dear Charlotte M, Thank you for taking the time to share your delightful experience at Best Sabinal. We are thrilled to hear that you and your family enjoyed your stay, particularly the proximity to the beach and the variety of food options available. It is wonderful to know that your children enjoyed the pools and the engaging activities provided for them. Our staff takes great pride in offering friendly service, and we are pleased that their efforts contributed positively to your stay. Your kind words regarding the themed nights and the selection of dishes will certainly be shared with our culinary team. We appreciate your feedback and look forward to welcoming you back for another memorable stay. Best regards, Best Sabinal
Darinajones
Дата заезда июня 2025 г.
Пара
10/10
Превосходно
Дата отзыва 19 июля 2025 г.
Nice hotel next to the beach. Good food and drinks. Also it was close to the bus stop, so we went to see the city and historical places during our vacation.
Перевод
Ответ от объекта размещения: Dear Daryna Hordiienko-Jones, Thank you for your kind feedback. We are delighted to hear that you enjoyed our location, food, and easy access to public transport. We hope to welcome you back for another memorable stay in the future. Best regards, Best Sabinal
cadz
Дата заезда июня 2025 г.
Пара
8.0/10
Очень хорошо
Дата отзыва 6 июля 2025 г.
Just returned from the Sabinal,read the reviews and we were looking forward to our time there. Check in was easy and quick.The room comes with free Air Con,Safe and fridge,big comfortable beds, free toiletries in the bathroom room cleaned every day,towels changed most days. Food. As has been said in other reviews, the food is quite plentiful and varied but a lot of the meats are undercooked, tough and not very hot, my Wife had a Burger one night which was pink inside. Evening meal times are 19:30 to 22:30 which I think should be altered to 18:30 to 21:30 Pool. There are two pools, one rectangular in shape with a gentle slope to enter,the other is a Kiddies adventure pool, One thing to note is that Spanish school Holidays are from mid June until mid September,and being a Spanish orientated Hotel it was overrun with them,with parents taking young children and babies in nappies into the big pool,which I think is unhygienic, children under two should be in the kiddies pool. Big Shout out to Carolina the pool attendant who spoke great English and was very pleasant to talk to. On arrival you are given a wristband on which you can charge food and drink and operates the electronic lock on the room door, - one evening someone entered our room while we were in using their wristband I highlighted this to Reception who said I could not have closed my door properly as this can’t happen,on investigation it was found to be person from a room two doors away that had done it,I am still waiting for feedback on this. Beach. The local Beach is not vey good,being mainly Gravel/very small stones,take beach shoes with you. There are a few bars/ restaurants in the area but a lot of the staff struggle with English,so very basic Spanish would be a help. All in all a good time at the Hotel,but the room door security was a let down. Would I recommend this Hotel …….yes Would I stay here again……………….yes ,but be wary is Spanish school holidays.
Перевод
Ответ от объекта размещения: Dear Cadz, Thank you for sharing your experience at Hotel Best Sabinal. We are pleased to hear that you enjoyed your stay overall and appreciated the ease of check-in, comfortable accommodations, and the attentive service provided by our staff. We sincerely apologize for the concerns regarding the food quality and temperature. Your feedback is invaluable, and we will be sure to relay your comments to our kitchen team for their consideration. Regarding the evening meal times, while we appreciate your suggestion, our current schedule is designed to accommodate a wide range of guest preferences. We take your comments about pool hygiene seriously and will continue to ensure that all guests adhere to our policies for the well-being of everyone. As for the incident regarding room security, we regret any distress this may have caused. We are committed to maintaining a safe environment and will review our procedures to prevent such situations. Thank you for your kind words about Carolina. We hope to welcome you back in the future. Best regards, Best Sabinal
Kempfamily4
Дата заезда мая 2025 г.
Семья
10/10
Превосходно
Дата отзыва 23 июня 2025 г.
We had a brilliant holiday here. Staff always happy and helpful. Rooms lovely and lots of room. Beds comfortable and big. Room made everyday. Lovely sea view. Pool and splash park brilliant. Food nice and a good variety every breakfast, lunch and dinner. Beach and sea nice. Though the beach is fine stones, but that didn't bother us too much. Nice little walk long the front with stalls selling things. Also little walk along shops for bits and bobs. You can hire towels for €10 each if you want. We were all inclusive so we had a much food and drink as you wanted, so we were never hungry Over all we had a brilliant holiday.
Перевод
Ответ от объекта размещения: Dear Nicola Kemp, Thank you very much for your wonderful review. We are delighted to hear that you had a brilliant holiday at Best Sabinal and appreciated our lovely staff and spacious, comfortable rooms with beautiful sea views. It is rewarding to know that you enjoyed our pool and splash park, as well as the variety of food we offer. We also appreciate your understanding regarding the beach's fine stones; it is indeed a unique aspect of our location. Your mention of the local shops and stalls adds to the charm of the area, and we are glad you enjoyed exploring them. We hope you took full advantage of our all-inclusive service to satisfy your appetite! Thank you once again for your kind words. We look forward to welcoming you back for another wonderful holiday in the future. Best regards, Best Sabinal
Гость
Дата заезда мая 2025 г.
Другое
10/10
Превосходно
Дата отзыва 22 июня 2025 г.
Rooms were nice and airy. Clean. Plenty of towels! Buffet for breakfast and dinner was excellent ,a huge variety that would suit every patron. Staff very friendly and helpful! Also,during the power outage they moved my Mum from the 5th floor to the first floor as no elevators were working. Only down side was that their generators weren't operational during the power outage! Having said that,there was still plenty of food at dinner!
Перевод
6/7
Ответ от объекта размещения: Dear Sharon W, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the cleanliness of your room and the variety of our buffet offerings. Our staff takes great pride in providing excellent service, and we appreciate your kind words about their helpfulness. We sincerely apologize for the inconvenience caused by the power outage and the issues with our generators. Your experience is important to us, and we are grateful for your understanding during this situation. We hope to welcome you back soon for another enjoyable stay. Best regards, Best Sabinal
Paradise49021782395
Дата заезда мая 2025 г.
Пара
10/10
Превосходно
Дата отзыва 21 июня 2025 г.
We had a lovely week at this hotel. Our room was great and exactly what we’d booked with a sea view,balcony,air Con and a fridge. The whole hotel was very clean and house keeping are wonderful. All Staff were very polite and with very well spoken English on reception. We only had one issue which was a blocked sink which was sorted straight away. We went room only and had a bit of an issue finding a decent restaurant/Spanish food. (Unable to comment on the hotel restaurant) We did find one place which had fantastic staff, very clean and very good food which was called “BOULEVARD NELLY” (blue canopy). If you use the beach gate and turn right it’s only 100m away from the hotel. The other restaurants weren’t so good. If you like a full English breakfast like I do it’s perfect. This was the Best breakfast I’ve ever had in Spain using back bacon and proper sausages. Also recommend the seafood paella too. Going back to the Hotel the only minor thing we will say is there isn’t enough brollies to go around in the pool area with many of the existing ones being broken. Also the same selfish people grabbing multiple brollies and saving beds at 7-8am and not returning until late afternoon but that is an issue with the people and not the hotel. Overall it was a lovely,reasonably priced break.
Перевод
Ответ от объекта размещения: Dear Rob, Thank you for your delightful feedback regarding your recent stay with us at Best Sabinal. We are thrilled to hear that you enjoyed your week and appreciated the amenities provided, including your sea view room and the cleanliness maintained throughout the hotel. Your compliments about our housekeeping and reception staff are greatly appreciated, as we strive to deliver exceptional service. We acknowledge the minor inconvenience you faced with the blocked sink, and we are pleased that it was resolved swiftly. Additionally, your insights regarding the availability of umbrellas by the pool area are noted. While we aim to ensure our guests have a comfortable experience, we understand that external factors can occasionally impact this. We are grateful for your restaurant recommendations and are delighted you enjoyed the local dining options. Thank you once again for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future. Best Regards, Best Sabinal