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Hotel is in a FANTASTIC location near Ohare Airport. Shuttle services was EXCELLENT!
The only reason I’m give it a 4 Star was the front desk service. They need to be friendlier. Smile. Ask if they can help out a little more. For the monies we pay at least offer assistance.
Otherwise, everything else went great!
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Gary
Гость проживал в февр. 2024 г.
Пара
5.0/5
Превосходно
Опубликовано 2 февр. 2024 г.
Beautiful design, just a nice space to be in. Liked the plants. Convenient shuttle to the airport.
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nahom
Гость проживал в янв. 2024 г.
Семья
3.0/5
Опубликовано 19 янв. 2024 г.
Very terrible check in experience because of unavailability of payment authorization for non us residents / tourists. Even if you paid for the whole package online , they still need you to charge an additional fee with a debit card on file which may not be available for foreign citizens .
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Verified traveler
Гость проживал в янв. 2024 г.
Другое
3.0/5
Опубликовано 30 янв. 2024 г.
Nice hotel overall and clean. Onsite retaurant for dinner was just ok. Pillows a liitle hard.
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imtiaz
Гость проживал в янв. 2024 г.
Другое
1.0/5
Опубликовано 4 янв. 2024 г.
The hotel is extremely dated and the carpeting is extremely dirty. There is sweat odor in the room. I tried to get an upgrade by paying extra $20 per night and it turned out to be a downgrade. The furniture in the tower was cheap and the bathroom has this odd half sliding door where everything inside can be seen from the gap. It was extremely disappointing and the fare was not cheap either I paid $179 per night for a bad experience.
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Nicole
Гость проживал в янв. 2024 г.
Другое
1.0/5
Опубликовано 1 янв. 2024 г.
There is no room service despite what was advertised and restaurant closed 45 mn early despite me calling to confirm that we would be able to get in to eat after a whole day international flight.
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stephen
Гость проживал в нояб. 2023 г.
Другое
1.0/5
Опубликовано 22 нояб. 2023 г.
Very disappointed in our stay at the Hyatt Regency. The shuttle drivers were much less than friendly. The entire day we did not have water to our room. The safe in the room was not functional. We were not able to do automatic check out the next morning. However, the front desk people were very friendly and tried to be helpful.
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Sharon
Гость проживал в нояб. 2023 г.
Другое
4.0/5
Очень хорошо
Опубликовано 21 нояб. 2023 г.
Next to convention center. One mile or less to restaurants and dining. Walkable. Airport shuttle
Only thing i didnt like was the price.
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Iqbal
Гость проживал в янв. 2024 г.
Другое
5.0/5
Превосходно
Опубликовано 15 янв. 2024 г.
The staff was very welcoming and accommodating. The room was in order and clean.