The resort let us down in many ways. 1- On our arrival, around 10pm they gave us a map to find our room. We spend 30 minutes walking around trying to read the signs, because every block of room has a name . It was dark, the names weren’t visible very limited illumination, we had our child with us , it was a nightmare. I think they should have taken us to the place . When we finally found the room it was terrible small of cigarette, so I asked to be put in another no smoking room, they asked us to come back to the reception to do so. And again we spend 20 minutes looking for this room. 2- The room was dirty, a terrible smell coming from the bathroom, but the room didn’t smell cigarettes. Big mould stains in the wall, everything very old. About the dirty I thought the reason was because the room wasn’t really prepared to us but they would clean it in the morning, they didn’t; 3- The towels provided were so old and had holes in it ; 4- the sheets had stains; 5- Every resort tha I’ve been to provide pool towels, they don’t, we had to buy in their shop. 6- the restaurant service is ridiculous, they say that it is from 7pm-9pm, but if you arrive 8:30pm no one will serve you drinks , they are already preparing to close , at 9 sharp there is no food to be served, I found it very tense, specially because when you are on holiday you don’t want to be rushing things , and they made us feel uncomfortable. In my opinion they are far to be the resort that you go to relax and forget about everything. The positives things are: the pool area, the staff that are very kind, the bar food was delicious and the sports area. Liliane
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