Отзывы об отеле Radisson Blu Hotel Rudrapur

Ответ от объекта размещения: Reply from the property：Dear Valued Guest, Thank you for super fantastic ratings and words of appreciation. Look forward to seeing you at the Radisson Blu, Rudrapur. Thanks & Regards Pankaj Mehra

Ответ от объекта размещения: Dear Mr. Suri, Thank you for taking the time to share your wonderful feedback. We’re truly delighted to know that your 45-day official stay with us was a comfortable and memorable one. It's heartening to hear that our team, especially Mr. Ranjeet from Housekeeping and Mr. Yash from F&B, went above and beyond to ensure your needs were met. Your kind words will surely be shared with them and the rest of our team. We deeply appreciate your recognition and look forward to welcoming you back soon at Radisson Blu Rudrapur. Warm regards, Rohit Bisht Radisson Blu Rudrapur

Ответ от объекта размещения: Dear Mr. Sandeep, Thank you for taking the time to share your feedback, and please accept our sincerest apologies for the discomfort and inconvenience caused during your stay on 16th June 2025. We are extremely disappointed to learn about the condition of the extra bed provided and, more importantly, the unacceptable attitude and lack of support you experienced from our Duty Manager during check-out. This is far from the standard of courtesy, professionalism, and guest care we uphold at Radisson Blu. Please be assured that we are investigating this matter with utmost seriousness. Immediate corrective action is being taken regarding both the quality of the extra bed and the behaviour of the staff member involved. Such conduct is not tolerated, and appropriate measures will follow. Your experience is not reflective of the service we aim to provide, and we deeply regret that we failed to ensure your comfort and satisfaction. We understand your frustration and sincerely apologize for the way this situation was handled. Should you wish to discuss this matter further, please do not hesitate to reach out to us directly. We truly hope you will allow us the opportunity to restore your faith in our hospitality during a future visit. Warm regards, Rohit Bisht Radisson Blu Rudrapur

Ответ от объекта размещения: Dear Guest, Thank you for your feedback. We are glad that you had a good overall experience during your stay. We appreciate your suggestions regarding room lighting and TV channels, and will take them into consideration for improvement. Regards, Sohel Radisson Blu Rudrapur

Ответ от объекта размещения: Dear Guest, Thank you for your kind words. We are delighted to know that you appreciated our service, cleanliness, and the support from our staff. We will share your special mentions with Arsuma and Nikita. We look forward to welcoming you again. Regards, Sohel Radisson Blu Rudrapur

Ответ от объекта размещения: Dear Guest, Thank you for your feedback. We are sorry to hear that your food experience, especially the tea and idli, did not meet your expectations. We will share your comments with our kitchen team to improve our quality. Regards, Sohel Radisson Blu Rudrapur

Ответ от объекта размещения: Dear Guest, Thank you for your feedback. We are glad that you liked our rooms, restaurant, and reception staff. However, we sincerely apologize for the inconvenience you faced at the spa. Your comments will be shared with the spa team to ensure this does not happen again. Regards, Sohel Radisson Blu Rudrapur

Ответ от объекта размещения: Dear Guest, Thank you for your wonderful feedback. We are delighted to know that you and your family enjoyed the quality and variety of our food. Chef Anurag and his team will be happy to hear your appreciation. Your special mentions mean a lot to us. We look forward to welcoming you again soon. Regards, Sohel Radisson Blu Rudrapur