Elevate Hotel at Sierra Blanca Ruidoso, Ascend Hotel Collection

Our stay was great and it was very clean…the only problem was the ac unit in the bedroom was leaking and was wet…we reported it and they offered to move us or give us towels for the mean time…so we took the towels because it was already late…overall great stay

If you book through a 3rd party site you will get an additional $29 fee from this hotel instead of booking directly through them. Our service was excellent, but the room lacked a tv in the front side of the studio, and lacked a desk- as advertised in the pictures. The floors were not 100 vacuumed or swept when we arrived. I kept tracking other people’s hair all over. Gross. Honestly, the rooms were huge but it was all negative space. The opportunity have a kitchenette on the living room side of the suite was missed here. There was a tiny love seat convertible couch that needed replacement badly. The common areas for breakfast and recreation were the best part of this hotel. Great seating, offerings, and family entertainment.

My family and I had an amazing stay at Elevate Hotel! It exceeded our expectations, from the room to the breakfast to the pool. 10/10 recommend staying here.

Such a great stay. Alexa at the front desk was phenomenal and the lady at the breakfast area was top notch!

The rooms were spacious and had everything needed. The pools were also heated during winter which was a plus.

Overpriced for the room. The furniture was obviously very old and the bed extremely soft.

Very clean. Beds are super comfy. It was nice to spend some time in the pool and hot tub after a day out in the snow. The staff is very nice and accommodating to my requests. The housekeepers went above and beyond with organizing my room while I was gone, which I didn’t expect at all. They went to the extent of folding my children’s blankets and arranging their stuffed animals on the bed for them. My kids were delighted. The cost of the stay was very affordable. Will return next time we’re in town

Overall great stay. Comfortable bed, good water pressure and hot shower! A couple things that could use some attention: bathroom door made a very loud creak every time it was opened and shut, waking people if used during the night. The heater in the bedroom side did not work. We cranked the thermostat up to try and get it to kick on but it just blew cold air all night.

Very spacious room and looked great was also very clean and conveniently located