The hotel offers beautiful views and is set in a beautiful location. The entire building is made of wood, giving it a warm, cozy atmosphere. The staff were friendly, and the facilities were clean and well maintained.
That said, we don’t plan to return, as we felt restricted by the schedule and reservation policies. We stayed for one night, but the spa only opens at 10:00 a.m. and checkout is at 11:00 a.m., which left very little time to enjoy it. Dining was also inconvenient, reservations were required for every meal, and the only available times were either very early or very late, even though the restaurant was half empty. Staff explained this was to avoid everyone showing up at once, but the restaurant was half empty, especially for breakfast.
Lastly, we were surprised to see a mandatory 13% tip automatically added to our bill. While we had every intention of tipping, we believe it should be left to the guest’s discretion based on the service provided. Food and drink pices are comparable to what you'd find in New York or Vancouver.If you are going there, try to book a package.
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