Hotel de Toiras

This is a gorgeous hotel in the best location in town. We had a lovely spacious room overlooking the Harbour and found the reception staff great but we felt the service, food and housekeeping were not up to scratch given the 5 star standard and nightly rate. I’m not a person who writes a review without thinking. We gave feedback 3/4 times during our stay but nothing improved. We were told that they were short of staff but really that’s no excuse when the rate remains high. Specifics: housekeeping: water replenished every day which was great ; minibar soft drinks provided free; one bath and hand towel per person provided and not refreshed at turndown service; bed linens not changed at all over 5 nights; sinks, floors and shower doors not cleaned at all; shower cap removed and not replaced despite two requests; kettle in room but no coffee or tea; WiFi never worked; room not serviced until late afternoon (4/5 pm ish). Service: very haphazard and unprofessional - sitting outside people watching is a pleasure but no staff. Had to go into bar to order and wait up to 15 mins for drinks to arrive; breakfast food decidedly underwhelming - no tomatoes for example. No natural yogurt one day. Cafe Creme ordered but black coffee arrived; truly awful omelette overcooked, rolled up on plate. No garnish. Tired fruit salad. Disappointing. With some imagination and TLC this could be a real gem but sadly not in reality yet.

I had a fabulous time at Hotel de Toiras during our stay in May. The hotel is charming, and the staff were very attentive and accommodating throughout our three night stay. If you're a seafood lover, I would recommend the risotto on the menu at the restaurant. The rooms in this hotel are particularly beautiful and you can tell that a huge amount of thought has gone into the decoration and curation of the interiors and design, which adds to the overall experience. This, plus the location and good weather, meant that we had an idyllic stay in Ile de Re.

I came for a three night stay and we were so well looked after. Every detail has been taken care of and the rooms are fantastic. The service from everyone at the hotel was brilliant, and I would love to come back again with my family. The breakfast was a real highlight for me.

I came with a group of writers and we had an amazing time at Hotel de Toiras in May, the hotel is so lovely and we were looked after so well. The rooms are beautiful and the staff are so warm and welcoming. Overall had a brillant time and I am desperate to come stay again!

A wonderful New Year’s Eve stay. We were very well looked after. Lovely ambience. Attention to detail in all matters. The room with a view of the harbour was gorgeous. We enjoyed our stay immensely - a very good place to celebrate New Year’s Eve!

The location of this hotel is unbeatable, a wonderful view of the cobblestone seafront and the marina; we were lucky to have a bedroom with three front and two side windows overlooking this beautiful vista, the hotel is small enough to make you feel like a special guest and the level of luxury is understated and refined; service is relaxed and friendly, overall a lovely experience, especially sitting outside the front of the hotel on the luxurious sofas, watching the world walk by

Fabulously located and beautifully designed hotel. The views from the bedroom windows over the port were wonderful. the hotel kindly park your car for you. For me, the best hotel on the Island. Thank you