Chic Cocoon Guest House

+: 1) The contact person / owner is good. His reply is fast when we asked him some questions by WhatsApp. 2) The location is not bad. Around 8 min walk to metro station and 2-3 stops to the town. And there are stores and supermarket neaby. 3) The open kitchen is perfect. It is big with enough facilities for you to cook. 4) The house is clean. 5) The owner allow us to store our luggage in kitchen after we come back overnight from other city. -: 1) We live in 3rd floor of the house without lift. We need to take the heavy luggages to the room by the narrow stairs. Although we can put in the kitchen, it is not convenient. 2) The room is little bit stuffy but the fan is too noisy. It is not enough to open the window .

hmm where do i start. when you book you get a one in six chance that instead of a nice spacious room you are shoved into the ******* attic (not shown in pictures) the ceilings sloping low on both sides. the room lined with creepy ******* cupboards. you are greeted with instant steep curved stairs from opening the door. if you wanted to have a hands free shower you are mistaken, it is recommended to bring a personal shower assistant to hold the shower head for you. then after finding the expensive prices in brussels you might feel like a nice microwave meal, you are mistaken. we got to the kitchens and found a lack of utensils and the microwave had a uk plug which obviously didn’t work (who put it there and why)

Customer service was great, however it has shared bathroom with another 2 rooms. and I was advised I would have private bathroom. Also is real hard to acces to the room, is on a third floor and stairs are so small and dangerous, we had baggage so it was so hard to access even tho we are young and fit.

We had a bad experience on this place. The owner send us a message with the access code, but we get it NOT ON TIME. We walked by the property but, at the end, booked in another hotel. Really Bad Service.

Very steep stairs to get into my room. Water one floor down the room. Very poor WiFi signal at the room.

Good price for the room. It’s a house where you rent the rooms, kitchen was super clean, bathrooms impeccable clean, very quiet street, bed super comfortable too

Positives: Cute little boutique accommodation place in Brussels, room is spacious, friendly owner, and there is netflix available Downsides: Very cold in the room and heating didn't work, shared bathroom, bathroom lock isn't very secure, scared of other guests walking in, no cutlery in the kitchen to eat with.

endowment fancy and ok, however all the room are not acoustic isolated, you hear every movement on the staircase, every key turning in the look, and every door opening. Especially delighting if people come around 4 am and then chatting on the balcony. Or if guests´who forgot the code for door opening´, starts terror ringing around 1 am.

When I arrived, the manager, who didn't speak English well, did not notice that I had a reservation. In his first response, he told me that I was wrong, that the place was all booked, and that they didn't know what Orbitz was. Upon insisting that I had a reservation, he apologized as soon as he checked in their disorganized booking system. Walking up some stairs, I took about five minutes to figure out how to open the door, since the lock was very old and difficult to open. The positive about the apartment is that it is large and classy with a private bathroom. Comfortable living room with a smart TV. It was possible to hear noise from upstairs because of the old infrastructure.