Marina Metro Hotel

I've been visiting jersey for around 28 years now and have never been to this part of the island before I got a fantastic deal with this hotel I enjoyed every minute of my stay the weather was great so it was lovely sitting outside the back of the restaurant overlooking the sea and people watching and enjoying the prosecco and company of the lovely guests and wonderful staff the room was very clean and fantastic shower and comfortable bed the rooms are basic but I knew that prior to arrival and it was brilliant value for money I thoroughly enjoyed being here and can't wait to return to this hotel again Geoff and the staff are adorable and very hospitable thank you for a beautiful stay

Stayed here for 3 nights - I was hoping for an upgrade as booked a single room but alas I stayed in the room I booked. Single room with single bed. Size of room was okay for 1 person. Sea view. En-suite. Yes, the hotel is a little shabby and could do with brightening up, however, the staff were very accommodating and helpful. Evening entertainment Fri/Sat. The food was good, large portions. If you chose to dine out, ensure you book as gets very busy.

Linen was dirty. The bathroom was cold. Light bulbs also were not all working in our room. Lack of attention to detail. The entrance to the hotel is cluttered and doesn't look welcoming. During our stay in room 42, the hot water never got hot. We were told the heating element had failed, and we were given a key to room 37 (one floor down) to use the shower, along with other guests affected. The following day we were told we could move to room 37. As we had specifically paid for a sea view room and the one they were wanting us to move to never had a sea view, I would have expected some monetary compensation. We got nothing but an apology, not even the offer of free breakfast. It would have been so easy to do. Upon next visit to Jersey we will have to find other accommodation.

Marina Metro Hotel's Dockyard Restaurant is a fantastic spot for a drink and a meal by the sea. The seafood dishes are fresh and delicious, and the view of the ocean is simply stunning. Enjoying a cocktail on the terrace while watching the sunset!

NEVER stay at the Marina metro hotel in Jersey. The staff are the RUDEST I've ever come across! The bathroom towels stink of wet dog and are covered in what looks like faeces stains. We've had to ask for clean towels 3 times and all 3 times we've returned to our room to find faeces stained damp towels that stink. The restaurant last night shut at 9 and we were hurried out despite the fact we were trying to enjoy our evening meal. The bar shut before 10, we were told we couldn't get any more drinks and we were asked to turn the lights out on our way up to our room. The rooms are TERRIBLE! So dated, dirty, scruffy, smelly and grotty. The bed linen stinks and I wonder if it's even changed between guests. The decor is from the 70's, none of the bedside table lamps work, and the wall paper is torn, stained and disgusting. We were told we couldn't have our breakfast outside despite the fact we only booked this hotel for the fact it was on the beach and there is loads of outside seating, but either way the continental breakfast was crap with hardly any selection. The waiters are all old and can't be bothered to do any work, they try to hurry you away and last night the waiter told us he didn't want anyone else to come and have dinner and so at 8.45 he started clearing away all the table settings in the restaurant and told us not to have starters so that we would leave faster. This hotel isn't cheap so do yourself a favour and stay somewhere else. Anywhere else.

The hotel is basic but does what it says on the tin. We were unfortunate in that we had a power cut, we were appreciative that this was out of the ordinary. However the owners comments were quite flabbergasted. As soon as the power cut occurred, they ordered the bar be closed, I though offering bottles etc on tab would have created a community to everyone that were unable.to get into their rooms due to the electrical locking, but they opted otherwise, upon the power returning, I challenged the owner on his decision. He replied "I've got more important things to worry about than guests, I have fridge freezers defrosting" That ladies and gents is who you're paying your hard earned money to.