Mercure Saint Lo Centre

The room was clean and well appointed. I liked that I could walk to a restaurant or a bar in a few minutes. The people were pleasant and knowledgeable.

The Mercure of Saint Lo is in a great location. It is easy to walk the city. The staff is friendly and proactive. The room was clean.

Comfortable hotel with excellent service and food.

We had a reasonable 2 day stay in this hotel, which despite its name, is not central but a way out of the centre of St. Lo, opposite the rail station. The staff were very welcoming and helpful and the room was comfortable. We had a few problems with the hotel though. Firstly, the restaurant was very disappointing. The staff were very young and clearly inexperienced so the service was earnest but poor. The food was pretty mediocre. Secondly, on both days we were there, kids (friends of the junior restaurant staff no doubt) were allowed to congregate across the steps to the entrance which was a little annoying whenever we were going in and out of the hotel. Not a good look for the hotel which they did nothing about. Thirdly, on our last night, at around 1.30 to 2.00 in the morning, guests or staff started a party outside at the back of the hotel. It didn’t last long but it was an unwelcome disturbance. Finally, we were charged for a breakfast we never took and when we asked to be reimbursed we were told we’d have to wait for the manager to arrive, which because we had a ferry to catch was not possible. Despite their promises we still haven’t been reimbursed.

Friendly, very helpful staff and excellent location

Good be location and good hotel. Only criticism would be service. The breakfast area was not prepared when we went down late for a breakfast as a coach party had just left. We had to sort our own table and somethings had to be requested. They appeared to be short staffed!!

Great hotel for a stop over on way south. Nice town to stay in and convenient location.

Convenience and walkability

I had business in St-Lo and the surrounding area. Hotel Mercure was perfect for that reason. It was easy, clean, quiet and had a bar for a quick drink.