The Last Hotel

Our experience was amazing!! The room was clean. The front desk woman who checked us in was friendly. However the obnoxious gentlemen who was literally screaming and playing with another woman’s child while she checked in, was annoying and not what I wanted to be welcomed with the moment we entered the hotel. Also it is 2023 the bar was closed upon arrival and did not stay open past 9….

Overall, a wonderful experience at the Last Hotel. Cons: inconsistent staff kindness/helpfulness. Like so many places right now, they seem to be understaffed and some employees handle that load better than others. We experienced quite an outburst from one valet employee but noted that most are trying to be as helpful as possible with what they have. There also were only a handful of rooms ready by check-in, but they let us use their pool in the meantime. Pros: Awesome pool - great view. Our room??? Stunning! We felt spoiled and slept like babies. Truly beautiful renovations, great craftsmanship and fun personality. Hotel felt safe even in the midst of a louder part of town with a rough nightlife. Tip: it’s expensive but pay for valet. They were prompt in their service, the gated lots nearby don’t have in and out privileges, and you’ll want to keep your car off the street overnight.

Check in was fast and easy. The whole crew was kind and very helpful! Orlando definitely deserves a raise! He is very prompt and friendly! Thank you to the whole staff for making our trip that much better! Great job!

Most of the amenities were closed.The rooftop bar and the lobby bar were closed. The pool closed early at 7pm, so I didn’t get to enjoy the nice night time view. The restaurant in the lobby was also closed. I stayed two nights there.

Key cards were not working so we had to wait for staff to take us up to rooms each time.

The stay here was bizarre. The pool was closed for most of our one day due to a part… no bathrooms offered by the pool due to the restaurant remodeling. The hotel felt empty. They even ran out of water bottles one day… Downtown is so sketchy. Walking around does not feel comfortable. Do not recommend.

Great hotel. Rooftop restaurant and bar were closed and really just beverages in a fridge downstairs. But lots of potential and we will stay here again when the rooftop amenities are open

When we arrived at The Last Hotel there was a sign at front desk basically saying there was no food/drink service. I did not see this on website when i booked. It was around9:45am while we were waiting for our rooms we asked if we could wait at pool since description on website said pool opens9am and we were told hotel was waiting for manager to get there About15 minutes later they opened pool. There were no towels or drinking water. I tried calling front desk and no answer so we had to go downstairs tell them about towels and they brought up about15minutes later. The main door to enter both restrooms was open to enter but when you tried to get back to pool you were locked out. This is all very disappointing. I have stayed at this hotel for summer staycations since2020 and never experienced this. Its a beautiful property and seems like its going under which makes me very sad.

First and foremost, the staff here is wonderful! They were friendly and extremely accommodating. Upon arrival, we learned that the restaurant and bar were "closed for renovations." However, that information was not disclosed when making the booking. It went downhill from there. We were awakened around 3am by approximately 10 gunshots and learned of a homicide the next morning. Although the hotel location is a draw if visiting the City Museum, think twice before booking.