Hotel de l Univers

Positives - central location, friendly check-in service. Negatives - we had issue with neighbors smoking the whole night which with a draft coming through our door, filled our room with smoke smell. Keeping our window open the whole night did not really help. So overall we had quite a bad nights sleep which impacts the whole experience. Reception was quick to try help but the smell was still there unfortunately. Bathroom also smelled a bit (drain smell) so we kept the door closed. Basic and small room with no amenities like kettle, coffee or fridge. But otherwise it was ok, relatively modern and very central location (no parking though)

Great location and clean. However no tea coffee making facilities in the room and no air conditioning. The room was decent and clean but there was a peculiar smell throughout the hotel, I’m presuming from the drainage system. It was hot when we went and no air con meant having the windows open which being very central in the old town means you get a lot of street noise at night. There is no parking at the hotel, indeed throughout the day in the old town no street parking and the car parks are very pricey. We used the Paul Feval park and ride so got the bus back and forth from the town €3 per day. Not a bad hotel if you want basic,clean and central.

This is the perfect spot to stay in Saint Malo. Just inside the walls and very close to parking (no stairs for suitcases). It is also right next to access to the ramparts. Lost of delicious food options near by including the restaurant at the hotel, which is lively and filled with customers. The rooms are a nice size and very clean. Honestly, I was worried with the rating but the hotel is much better than the overall rating suggests. Also, it is not loud at night. At least our room was not.

This hotel is good only if you’re a partier and a smoker and want somewhere to crash after a night in the bars. It is just above its own bar, the entire place (up to 4th floor) reeks of smoke, it’s noisy, the walls are paper thin, the woman at the front desk wears a permanent scowl. There’s nothing good except the location but saint Malo is small, everything is close by. Just awful

Strong smell of smoke in corridors. Could do with usb plugs. Could make better use of its history and position with better decor. Very convenient for exploring St Malo

Nice room, great front desk people, bed a tad old and used. Same with pillows, flat! Bathroom excellent! Location brilliant! Inside bar was very nice with a fab ambiance! Would I go back, absolutely! Go to the restaurant on the next block, Cafe St. Malo and have the seafood, was excellent!

Took a 3 night short Brittany Ferries BB break. Hotel has a great location. Staff welcoming and helpful. Plentiful continental breakfast. Room very clean and bed comfortable. Rooms were small but ensuite. WiFi patchy. Had room at the back on 3rd floor over looking breakfast conservatory, so lovely and quiet.

This was my 3rd visit, and regret my last.The receptionist was not at all welcoming. Arriving at 10am, our room would not be ready until 3pm. The room was spartan, and did not smell fresh, the approach landing smelt of tobacco. There was minimum storage, all open. The selection of towels was small, in size and range, in fact we had better on Brittany Ferries overnight. There 3 small pillows, for 2 people. The door handle to the bathroom was very loose, all 4 screws loose. No extraction ventilation in the bathroom. No coffee or tea in the room, and when we asked the receptionist, and offered to pay told this impossible. ( We subsequently saw Breakfast trays outside other rooms) No privacy labels on doors to allow sleep in. No Local information available anywhere in the hotel.

We were very pleased with our clean and comfortable room. The hotel is in a good location with good service. What more could we have wanted As a bonus they were patient with our French and spoke good Englis as well.