Grand Hôtel de Courtoisville

I stayed here for two nights while visiting Saint Malo. The room is straight from the 80’s, floor boards make noise every time someone walks by your room. They give you a nice robe and slippers. Room has a super tiny TV and a coffee maker. Only one or two English language channels on TV. Front desk staff was great and spoke good English, can’t say the same about the restaurant staff where only few people were able to communicate with you. Food at the restaurant was very good! Every dinner received a bite size complimentary appetizer. Wine selection was weak, but wine selected was very good. Breakfast was disappointing. First night the TV flickered blue and red light in the middle of the night all of the sudden, the next night I returned to my room only to find my window WIDE OPEN. I reported it to the front desk and they were like “it’s fine”. No, it is not fine, not sure if someone had gained access to the room, or if this place was *******. Front desk girl said it was the wind, but I requested another room regardless, I was not comfortable staying there. Taxis will pick you up from the street, so be ready to carry your own bags through the garden. And taxis there only take cash. The hotel is walking distance from the beach, board walk, and 25min walk to the train station.

We stayed here after 11 nights camping throughout France. Really close to the lovely beaches. Hotel room was plush with cool cotton sheets, nice bathroom and beautiful garden, just what we needed after our camping trip. Staff were really friendly & helpful. Made us feel most welcome & comfortable. Breakfast was a massive selection of good quality nosh!

Our room number 2 was outdated and the decor was appalling. We were thankful we didn't need tge bed settee as it looked dirty and old. The TV cable was stretched vertically up the wall and there were obvious holes with filler where something had been moved. We booked this hotel as we wanted the last night of our holiday to be special. It wasn't.

We enjoyed our stay and, depending on price, would consider staying on a return trip to Saint Malo. But across the board, the property felt more like a three star than a four star hotel. Which is fine, depending on whether you are paying four or three star prices. We paid closer to four star... The staff was uneven, with some super helpful and attentive and others who were not looking for solutions and just trying to "check the box" with their service. Not worth going into, but we had a couple questions/issues that required staff interaction during our stay. Loved the location, solid 25m walk to the walled city, which may not work for all, but worked for us. A friendly, beautiful end of town (still w/ enough restaurants to leave us self sufficient).

Room and bathroom decor was somewhat dated. Bed linen etc. all good. Excellent breakfast. Gardens not well tended for a 4 star hotel

I had a very pleasant and comfortable stay in this lovely Grand Hotel. All the staff were very courteous and attentive, looking after my every need. I can recommend the restaurant and the location is ideal, very close to the beach and within walking distance of the old town, Intra Muros.

A very pleasant and comfortable stay. All the staff were very attentive and made you feel at home. Well looked after. Great restaurant as well! Excellent location close to the beach.

Stayed here on a recent visit to Saint Malo. 50 metres from the promenade in a lovely quarter of the beach front properties. Lovely French hotel with swimming pool and spa. Food is deliciously good and reasonably priced. Staff are excellent and extremely pleasant on arrival and throughout our stay. One of the best 4 star hotels we have stayed in.

We chose this hotel for the spa and relaxation area. Surprise on arrival - Spa closed during the whole of our 2 day stay. Swimming pool closed! No wifi in the bedroom! Don’t set your expectations too high, this hotel has nothing to do with 4 star facilities. No comment about the personnel, the lack of facilities is out of their hands and apparently in 2023 everything will be perfect so don’t hold your breath!