Hotel Best Negresco

Big issue with Parking. It says available, but only limited spaces. I was forced to park 1 mile away on street parking, as many other guests.

No coffee or tea for lunch or for dinner! You could buy in the bar, but not in the dining room. Even though they had coffee machines that was working during breakfast. Thin walls between the rooms made it some times difficult to sleep because of noice. Many of the staff did not speak english. Rest was good.

We had a small room but comfy and good for one night stay.

Disgusting property with hair in the shower, dirty & worn out towels, bedsheets with holes. the 1st allotted room was stinking so bad. in the 2nd room the washroom was disgusting, didnt even dare to enter. there was hair in towel. bedsheets were stinking. coudnt change the hotel because reached around midnight. It was the worst experience which ruined my travel experience. I am so surprised how is the hotel still running!

Excellent peaceful location should be made into a adult only with no gangs of hens or stags it's got the location and the feel of an adult only

Pool was overlooking the sea. Fantastic view. Food was better than ok but not fantastic. However, its was the best value for money for families such as ours half board. Would definitely consider all inclusive next time !

Hotel was in great location and views fantastic over bay. Staff very helpful and friendly but Im afraid the food let this hotel down. There was a good selection but it wasn't warm enough on a few occasions.

Hotel was nice and clean with good food and service. Downside was electrical issues with our room lights tripping several times during our stay, requiring an electrician to reset each time. Other guests complained about the same issues.

The service is just awful. There are not enough employees on the reception, so whenever you have even a minor question, you have to wait 15-20 minutes in a queu. Though we had booked all inclusive, the receptionist forgot to provide the special bracelets and we had to go to the reception and wait again to collect them. Noone except receptionists seems to speak or even to try to speak English. Whenever you ask something the response follows in Spanish. We had asked to provide a crib for the baby 1 week before we arrived, but it wasn't there when we arrived. It was only brought to the room after we complained 2 times. The employees tried to deny the access to the restaurant at lunch at 15:10, though it was open until 15:30. If you don't book all inclusive, you will be charged extra even for a bottle of water during lunch. I wonder if it's so difficult to charge a bit more and to include at least soft drinks into the lunch price. On the product shields no type of fish or meat is stated precisely, it just says "fish" or "meat", noone seems to care if maybe you don't eat certain type of meat or fish. There was no tea kettle or even a glass in the room, just 4 small bottles of water and soft drinks. The rooms are being cleaned quite well and the interior is ok. What is definitely not ok are the elevators which are always either broken or full and seem to need a repair urgently. All together the hotel deserves 3 stars at best. We wouldn't come back again, that's for sure.