Ponient Marinada by PortAventura World

Staff very friendly and helpful. Rooms cleaned regularly. Breakfast was excellent. I had to leave early due to my early morning flight, I was offered cold breakfast before the restaurant was even open. 10 mins walk to main bars/restaurants area and Llevant beach.

Las habitaciones muy bonitas y cómodas, el hotel estaba bien, camareros algunos más simpáticos que otros pero la comida del restaurante congelada y bastante mala para lo que te cobran, a parte de que pides CocaCola o Fanta y te traen el vaso ya servido (sin lata ni botellín) y claramente eso no era de esas marcas (y te lo cobran igual también, carísimo). La ubicación muy bien, cerca de todo. El buffet sólo tenía desayuno y un poco escaso, a parte de tener que hacer bastante cola para entrar porque el comedor no es lo suficientemente grande para abarcar con tanta gente. La piscina está bien pero no hay ningun tipo de organizacion con las hamacas, cada uno la pone donde quiere cuando quiere y es un poco desastre. Lo recomiendo pero con bajas expectativas.

For me personally and my family this was a top hotel however not only because the hotel itself was nice but what the staff did for us when my child fell is was truly overwhelming. Unfortunately my child had to go to hospital and they would only allow one adult to go but the manager of the hotel went out her way and got me bottles of water and personallly took me to the hospital in her car. This act of kindness for me was unexpected and i was overwhelmed. Thankfully my child was ok and we proceeded with the rest if the holiday snd had a great time. Now to the hotel itself i was more than pleased with it, the food was different every night so that was pleasing as i actualy looked forward to see what was on offer for food each evening, only down side was being half board we were only allowed to drink water. Only being one lift available until we found the sneaky other lift hidden behind a door was a bit annoying at busy times as we were on the 7th floor. To the room, it was a bit small were the beds were and it seemed the bathroom was bigger and was a little annoying with only one plug socket but u get over that quickly. The bathroom and shower was a 10/10 for me and it needs to be being on boliday with 2 girls who live in there. Pool area was decent only small downfall for me personally is the cut off from shallow to deep is narrow and i cnt touch in the deep end wile trying to play with my kid so was tiering but thats just me as im small. Check in was easy and quick and staff were helpful when ever i needed to ask anything. The bus to the portaventura park was easy to find and very helpful and wow the park itself was unbearable, like universal studios but a temu version but still it was as huge. Again i would like to thank the manager i really hope u do read this and accept my thanks again for what u did for us

Overall we had a really enjoyable stay but a couple of small points do let the hotel down. We travelled as a family of 4. 2 adults 2 children. Check in was super quick and room was on the 6th floor. There have been alot of comments about the lifts and it is true there are 2 and they are slow however, we never had to wait more than a couple of minutes to be able to use them. We also never had any issues with noise or people running up and down the corridors which is a first for us and rather nice. The room itself is basic but for us we were simply using it as a base so it suited us fine. Beds were comfy however, you only get one pillow each and they will not give you another when you ask. Ended up rolling a towel or jumper underneath for added height but this did not impact sleep for any of us. There is a hairdryer in the bathroom, mini fridge in the room and tv with plenty of channels. The balcony itself is a good size however, the drying rack is tiny and you only get 2 chairs which meant if we were all sitting outside we had to take turns on sitting on the floor. The kids loved the pool however, it does get deep quick and without armbands or a pool noodle my youngest would not have been able to go in. Floaties are not allowed and you cannot have glasses in the pool unless they are on a string but as I had seen this mentioned in other reviews prior we were prepared. The pool area does flood around the step areas however, during our stay this was being monitored but it was impossible for the staff to keep on top of this as pool area does get extremely busy with everyone getting in and out. At times the area does get dirty with cups, food wrappers and other bits of rubbish but this is down to guests who do not clean up after themselves and hardly the hotels fault. There were members of staff coming around often to pick up rubbish however, I feel guests should be more considerate and perhaps the area would look nicer. Pool bar as others have mentioned is slow. Normally only 1 or 2 serving and unfortunately they are not the quickest meaning you do queue for a little while. Food at the snack bar is your typical chips, wedges, chicken nuggets, hot dogs and burgers but always food available and was actually tasty. My youngest loved the hot dogs and my eldest loved the nachos and the fact they could go and get these on their own made it more enjoyable for them. There is a small play area and splash park next to the pool which my youngest loved. Toilets by the pool area are a major let down for this hotel and need more attention. Toilet roll was never replaced in the ladies and the hand dryer never worked for the full time we were there. They were also smelly and dirty. The men's might as well have been out of order and the disabled/family toilet lock is broken so people were just strolling in. The hotel really needs to look at this area as it is the only part of the hotel I can really criticise. Resteraunt is on the 1st floor and is your ty

We stayed at this hotel for 6 nights with kids and opted for breakfast and dinner meals included package . I think the main attraction for this place is Port Aventura world resort affiliation. Facilities wise hotel will rate around 3*. We were given an apartment which is across the road from the main reception. Room size is standard with amenities like fridge and microwave in it but no plates or cutlery given. Rooms are cleaned daily however when we arrived it wasn’t cleaned and toilet had little flies in it hence room was cleaned again on our request. Air conditioner cooling is ok and on a hot day room will feel warm . Food is ok and staff is helpful however service can be busy and refilling the dishes takes a while which means that you are spending extra time in the dining room.Over all if you are looking for a budget holiday with ok amenities and good location it is your best choice.

The hotel is understaffed. Sometimes only one person on the bar at a time serving 1000s of customers daily. Our bedsheets haven’t been changed for over a week and instead swapped the pillows around and turn them over. Only 3 towels put out in our room regularly when we are a family of 4. On three occasions I’ve had to go and ask for more so we can get showered. The entertainment team work hard and are interactive. Pool area is a bit dated and needs some maintenance. Aircon was really good in the room and was free. Food was average. Not a great amount of choice. But some of it was ok Overall I wouldn’t stay here with a family.