PortAventura Hotel Colorado Creek - Includes unlimited access PortAventura Park & 1 Ferrari Land

Very nice hotel location and staff specially the manager at dinner buffet. She was kind and helpful. Kids loved the whole experience.

This was not my first choice hotel, I was moved at the very last minute due to hotel overbooking. Firstly, the hotel is large, crowded and quite noisy. This is expected as it's a family hotel at a theme park and kids make noise. I had booked an upgrade and this was honoured here. I'm sorry they did though because the enhanced rooms are tired and frayed at the edges and the published extras were not in the room. The room was quite large and comfortable but things were peeling at the edges. Breakfast was OK. You book a slot and you have 40 minutes. This is made really clear. The choice of food was quite good and staff were all efficient and friendly. We had a couple of meals and cold drinks at the bar. The staff here were again efficient and friendly. The food was fairly basic but decent. The pool was fairly well maintained and the staff were good. I saw a few people complain because they couldn't follow some basic rules (clearly posted and very reasonable) but the staff were always courteous and polite when requesting rules be followed. There was nothing particularly wrong with the hotel, it just wasn't for me. It is a good choice for families and those who don't mind crowds. It is officially 4 star. I think it's more a solid 3 star realistically and don't bother with the room upgrade, it isn't worth it.

It was a fantastic family experience for 4 nights. Great facilities, food and the 2 parks were very impressive and enjoyable. The only downside was my expensive perfume going missing from our room one day whilst we were out. Suggest either have no housekeeping done, or insist you are present whilst they clean your room.

What a joke! For a four star hotel the cleanliness of this hotel is disgusting! Please see pictures for reference. Why does a hotel have balconies which guests cannot access at all? Your staff require some serious training! Upon our arrival we asked on numerous occasions where we could get food from to be responded to by staff you need to go to a different hotel. As all inclusive guests we were treated completely different to paying guests. We were given time slots to access the dining room where the food was cold, incorrectly labelled and undesirable. It took over 35 minutes to get a drink with our meal. My partner asked me for Coke Zero on numerous occasions (he is type one diabetic) and was given full sugar Coke 5 times. He would double check with staff that it was Zero sugar coke. Unfortunately on the first occasion he drank it mistakenly and ended up suffering from hyperglycaemia for the rest of the evening. Why did we as all inclusive guests told we would have to purchase bottled water and told that only tap water was available? As guests from the UK we cannot consume tap water as it will make us poorly! Do your chefs know how to cook foods correctly? We went to the “buffet” one evening to see undercooked chicken and pork. My partner also asked for a “Well done steak” and received a “blue steak” (see photos for reference) AVOID AVOID AVOID AVOID AVOID!!!

Great hotel. Beautiful. Just like an american national park. A lot of details on the walls and on the ground. Great big beds and room. Good bathroom. Breakfast and dinner were great. A lot of variaty. Fresh. Nice staff. Just 10 minutes, nice walk, to the park. We will come back

2.5 star at best. No in room amentities like coffee or toiletries and ironing board. No coordinated shuttle from station. Either walk 30 min or need to call a cab in Spanish on your own. Try to do that in the heat. Food in the buffet is kid dorm food. Everybody has fast pass so it’s a joke at the park. Don’t pay extra as you won’t see a shorter line. Smokers everywhere with no shirts on. Still here for few days. Can’t wait to go back to Barcelona to the tourist trap there.