Urban Stay Salzburg City

Came for Xmas market & city experience. Can’t fault hotel except for the road noise - & I’m being really picky here! Impressed that could get in room earlier than check in time. Key collection process was painfree. Only staff we met was at checkout & very pleasant.

It was a good stay-easy access and room.was comfortable especially the beds and shower. Loved the proximity to Mirabell and place to recharge the Fortress. Nice reception service in the morning!

Code for key to door was emailed. No problem getting in. Large, quaint room. We did not reserve parking in advance… not sure how to do that… so parked on street from 7:00 free till 9:00 am. Walking distance to old town with Christmas market stalls on the way.

We got allocated the top floor room - there was no elevator and having to carry luggages up 3 flight of stairs with no assistance, was definitely a feat. Then we had to carry everything down the next day. The doors were the traditional lock and key (only 1 key provided) so if someone else leaves, you either choose to NOT lock the door (or risk not being able to leave the room in an emergency) or having to climb down 3 flights of stairs to let your partner in. The condition of the room and toilet were also just mediocre. Would not stay more than as a transit hotel- even that was disappointing for the price we paid.

unfortunately was the window of our room towards the main street, which was very loud, even during the night. beside this, we liked the accommodation and would like to go again, if there is the chance to get a room, where the outside noise is not that terrible like this one.

The room door and front door situation was complicated for our family because there was only one key and both doors had to be manually unlocked. Other than that, it wasnt a big problem, just a minor inconvenience.

This was an extremely basic hotel, bed, shower & shelf desk. However, I would recommend it. The staff are excellent. The cleaning staff make a lot of effort. Kettle & iron available at reception. Incredibly well located ＜10 minutes from train station & Mirabell Park. No air but fan in room. For a hotel on a limited budget this is excellent

We stayed here for 3 nights. Contrary to other reviews we found that it was a nice place: well-kept, clean and we had a spacious room. Beyond the lack of amenities such as a kettle in the rooms, which is not the end of the world and wouldn’t be expected in a 3-star hotel necessarily, the only real problem we found was a lack of air conditioning in the rooms. There was a fan you could plug in but considering how air cons are found in most hotels and hostels throughout Europe (and this is only the second place we have found without one, the first being a tiny hostel cabin room on an interrailing trip) and this hotel is still over £100 a night, I would have expected to have one as in the blistering heat of summer it made nights quite unpleasantly hot. Other than that a lovely place!

l am 63 years old they gave me room in the top of the house they have no lift no breakfast no coffee machine not worth the money