Pearl Farm Beach Resort

Staff are friendly and accomodating, food is very nice

Pearl Farm is like a paradise. Everything is pleasing to the eyes and to the tummy! Lechon is available every night. Staff are very friendly, accommodating and quick to respond to every request. My only complaint is their social media, phone and email responses. They respond very slow or none at all. 1. I asked for a transfer from Discovery Samal Welcome Center to their Marina Wharf. They said they will send a van at 1pm but there was none. I followed up thru trip dot com messages, no response. I called their mobile number, declined! Guess what, they replied saying they were on lunch break! We were in a hurry because we need to be in their wharf before 2pm per their instruction. Nada. Good thing we were able to ask Discovery Samal staff to bring us to Marina Wharf. 2. Boat transfer from wharf to resort was cancelled due to big waves. I understand. We were told we will be traveling by land. We rode a van, lined up to be transferred via RORO (yes, the ship transfer) which took us 2 freaking hours just for lining up!! And another hour to arrive at the resort. We travelled for 3 HOURS just to arrive at the resort. We lined up with other RORO passengers - with and without vehicles. We are staying in a 5 star resort but they cant do something to make the waiting/lining up in the RORO be a little faster?? I saw the driver paying 20/passenger for riding the RORO (not verified). Cant the resort pay a little extra for a fast lane or something similar? Idk! Just rly disappointed bcos we were traveling with a 3yr old! Ofcourse I messaged them regarding this thru email and yes, they DID NOT REPLY AGAIN. I wanted to rate them 5stars but their communication with guests is so bad. I worked in a hotel and every message from guests is taken very seriously.

Memorable experience

I had a wonderful stay at this hotel! From the moment I arrived, the staff were welcoming, attentive, and always ready to help with anything I needed. The room was clean, spacious, and beautifully designed, with comfortable bedding and all the amenities I could ask for. I especially appreciated the attention to detail in maintaining cleanliness throughout the property. Overall, my experience was excellent, and I would definitely stay here again!

It was such a nice experience overnight stay in Samal House! Lovely staffs and very hospitable

Our stay here same as always, wonderful always have great service.