Gloria Palace San Agustin Thalasso & Hotel

At best it is a 3-star hotel, Room size and cleanliness are acceptable. The biggest letdown is the services that they can offer as standard, and it comes down to a single table tennis table for which you can obtain rackets by paying a deposit. Otherwise, everything else is extra and it does not matter if it is all-inclusive or not. I think the Thallaso bit is oversold or missold at best on the actual ******* page, as it is not included and it is not worth 35£ for 2 hrs. Some of the council-run leisure centers have better facilities and they need to reconsider the decision on charging for that section of the stay. The heated Pool at the 9th floor is really small and it is again a paid facility, I really struggle to understand the rating on ******* and it is worth reconsidering.

We had a fabulous time at Gloria Palace in Gran Canaria! The hotel was beautiful, and our family room was amazing with an ocean view! All the pools were great, the spa was relaxing and breathtaking, and all the staff were so helpful and nice!

Had a wonderful stay at Gloria Palace San Augustin. We were staying on an all inclusive package which was incredibly good value for money. The food was great quality with so much choice. The hotel itself has great facilities and the staff are lovely and very helpful. The spa was a real highlight.

Overall good, but the sunterrace needs reshaping. To many guests and to few sunbeds and specialy to few sunumbrellas. Also a probelem that people early in the morning marks the sunbeds and expect to use them later in the day.

Ideal for families as there is a lot of entertainment/activities for the children. Parking at the hotel itself is near impossible so we parked off the main road throughout our stay.

everything was all fine , exept the cats in the dining room

Good restaurants in the shopping centre nearby if you didn't want to eat in the hotel all inclusive. The included breakfast was a bonus and set you up for the day and the rooftop bar restaurant and sun lounging area is a must. Takeaway wasn't allowed from the hotel snack bar as the hotel preferred you to pay for room service which was a shame.

Very nice hotel. Clean, modern and well maintained. Very friendly staff and helpful. Good facilities, very good breakfast options. Good location, close to beaches and transport options to other parts of island. The spa and thalassotherapy excellent. Recommended if looking for a quieter location but close enough to busier spots.

Every was very good, friendly staff, clean,