Hotel Hacienda Don Juan

We absolutely loved this hacienda. The hotel, the courtyard and the rooms are gorgeous! Each detail of the decoration is amazing and screams authenticity and old charm. There are even several peacocks roaming around. We had a separate tap for filtered drinking water in the room which changes from all the plastic bottles in other hotels. The staff was incredibly kind and helpful - we had an issue with our car and they helped calling the rental company many times and trying to find someone speaking English. An amazing place to stay! It didn't bother us at all not to be in the center center of the city. Three blocks away from the hotel on the right we found a hole in the wall "Los Insurgentes de San Cristobal" where we had the best food and smoothies in Mexico so far! We went there each evening for 3 days, it was that good!

Was assigned to room 8, room was freezing. Asked for a different room and changed me to 10 for a $200mx daily upcharge. I paid as long as it was warmer. Get to the room WiFi couldn’t reach there, shower was either extremely hot or cold. Bathroom had a smell coming out of the floor drain.

Beautiful place , but it does need a little work and hot water keeps running out

I loved the look of the hacienda and the history.

The whole team members are very helpful they help with any need you might have. The person from second shift are awesome very helpful very knowledgeable. Thanks family

The staff was great ; the room was large, comfortable and very clean. Public transportation was very accessible. Lots of restaurants, pubs, attractions in the area. There is a small restaurant in the hotel that serves a great breakfast!

One of the best places I’ve been at. Great staff and service. Great/affordable Tours and Ammenities are offered.

Amazing place. Great experience

Absolutely beautiful