W San Francisco

При бронировании и оплате стоимости номера через платформу Ctrip отели иногда взимают дополнительные сборы, например, за городские услуги.Платформа четко указывает дополнительные условия при бронировании. Нравится платформа! При двух последних выездах мы обнаружили, что в отеле были дважды оплачены счета. Хотя счет был успешно возмещен после общения со службой поддержки клиентов Ctrip, мы все же увидели лазейки в управлении отелем, которые создавали проблемы для клиентов, чего не было приятный.

Great view on the corner room and great deal for the welcome bundle!

Overall a great urban hotel at which I’ve stayed a number of times. Despite not being a huge fan of the W brand (a bit too trendy as I age) the location and value are hard to beat. The service is friendly and attentive; the rooms are nicely appointed—I appreciate the Nespresso machine and decent toiletries. The restaurant has good, fresh food for breakfast and friendly and efficient service. On a stay last month I came down with Covid and ended up in my room for a week; the staff was very considerate about bringing deliveries and checking to make sure I had everything I needed. They would pack room service as “to-go” items but the food was still warm and tasty when it arrived, and with everything needed for a proper meal. Note that some of the lower floor rooms don’t have much of a view beyond looking at the side of a building next door, so if that’s of importance make sure to books a higher category room.

good hotel nice location decent service friendly staff would go back

Nice place to stay. Middle of the town easy to go and come. Reasonable price when it’s on sale

discovery package不错

Nice hotel in a great location. Small rooms Nice bar and restaurant

Good location for downtown business.

It was a nice stay!