Hotel Via

Amenities are really lacking - the room lacked basic items, including no free water in the room, no slippers, only one dressing gown (despite being booked for two people). Temperature controls were inconsistent. The lighting was either on or off - no way to turn off just a few. Service was predominately pretty poor - staff were grumpy and aloof from our arrival onwards. But Sammie was fantastic - when we encountered an issue with the heating in our original room she was super accommodating and friendly. Redeeming qualities - the room was really clean, housekeeping were great, the view from the roof was great, and the location was walking distance from so many places (MOMA, Union Square, Oracle Stadium, Chase Stadium, Pier 33 for Alcatraz, ferry building etc) as well as good food options.

Great location by the ballpark, easy access to trains and metro.

The mobile app key didn’t work, had issues ordering food, the meat in my quesadilla was sour and not edible, amenities said you could stream to the TV, but that system was having issues also, so streaming wasn’t available during my stay either.

Stayed at this hotel for its proximity to Oracle Park for Supercross and were very pleasantly surprised. Super friendly staff, clean facility, awesome roof top bar and good room service. They even had free rain ponchos at the front desk which saved us during a rainy day at Oracle. Would definitely stay again!

Great location for access to Giants stadium. Do not stay on bottom Floor. Very loud. Parking is horrible and valet is absolutely way over priced. Two nights was the cost of a room. Food options are limited around location

A nice pleasant place to stay. The staff are kind and helpful. The roof top has a beautiful view of the city with a great bartender.

great stay with my son to catch Monster Jam. Location, Staff, room and roof top lounge all on point! thanks for another great stay in the city!

Nice, clean room, toiletries, and service. Very quiet! Rooftop bar has beautiful views. We stayed here to see a Warriors game. Definitely walkable to the Chase Center.

Beautiful hotel, comfortable and welcoming! Only issue was they broke my back window parking around the corner, so in hindsight the 70$ valet parking would of been cheaper then what I payed for the broken window, don’t leave anything viewable from the outside of the car, because these thieves aren’t playing in San Francisco