Ficus Hotel

Was very difficult finding the entrance behind the hospital! The restaurants were close but very hard to find. The room was a very small with none functioning windows and a full size bed. Felt like $ 35 dollar night motel.

The hotel is Ok for what I need but it needs maintenance. The hot water in the shower did not work. some of the electrical outlets don't work.

First of all the place is like inside a hospital which was weird, they don’t have their own parking either so you have to pay a public parking. When we got there it looked nice, we had bought pizza to eat at the hotel, but when we were half way, I noticed a bunch of ants crawling into our food!! So I talked to the staff and they took care of it immediately, they gave us a new room but sadly we had to throw our food away. The place was clean but very old building. My family and I were there to sleep for a couple of hours before catching our flight. so for a couple of hours it’s okay but I wouldn’t stay there longer than that. Staff was great just very old building.

A nice welcome from "staff" and all around they made us feel welcome. It was clean, organized and we would stay there again.

The hotel is inside a hospital. My original didn’t have hot running shower water, the toilets didn’t flush nor did the sockets work. I expressed my concerns to the front desk they were helpful and assigned me to a new room free of charge. However the overall experience was a 4/10. There was bugs in the second room and the shower curtain was extremely dirty as well as the bathroom. This should be listed as a motel.

1.Not worth the price at all 2.Rooms felt like hospital beds 3.Parking is not onsite, not included and very inconvenient. Had worst time finding parking 4.Staff was rude 5. Pathetic overall experience

The property is one floor of a hospital. That's fine, but all of the parking around the hospital is for employees only. There is a ramp close to the hotel, but it is a dollar an hour. Of course like every other place in the US, they over air condition in pursuit of maximum comfort for their customers. If you like that great, but in my case, I was unable to control the thermostat from my room.

Air vents were completely dirty and filled with spiderwebs. There was mold on the ceiling. The carpets were in dire need of a vacuum cleaning. I stayed in this hotel, four years ago and the difference from back then till today is monumental.

Great hotel. Very clean, quieta place, and friendly staff. Will stay again when in Puerto Rico