Apartamentos Gema Aguamarina Golf

Just returned from a 10 night family holiday, where we are extremely pleased to be home. Building and rooms: other than building 4, the hotel is dated and requires attention. The all inclusive restaurant areas also require updating. The rooms are the only positive for this hotel. Food: awful! The same cold food each breakfast, lunch and evening. Undercooked meats, mouldy fruit. Severe food poisoning for family of 3. Cockroaches around the food area. When raised with senior management, they advised they was aware of the cockroach issue and fumigate occasionally. No resolution provided. We was forced to eat out from early in the holiday. Pool: hotel employs lifeguards to ensure the policy of no umbrellas up is upheld. Borderline harassment from lifeguards on a daily basis from 10am threatening escalation to senior management if umbrellas are put up. Not ideal when travelling with a 6 month old baby. The only resolution offered was to sit inside as no beds were available at the opposite end of the hotel where fixed umbrellas are available. Also works going on around the pool area in the day time, constant drilling which again makes for an even more stressful experience when you are away to relax. A very, very poor hotel and far from a 4* experience.

Hotel really clean staff very helpful,let down by variety of choice of food on dinner and evening meal,mexican restaurant anythink but authentic mexican but otherwise really good and clean