Universal Aparthotel Don Camilo

Universal Aparthotel Don Camilo: отзывы

Universal Aparthotel Don Camilo

Carrer Cala es Conills, 5, Sant Elm, Balearic Islands, 07159, SpainПосмотреть информацию об отеле
Universal Aparthotel Don Camilo
Universal Aparthotel Don CamiloUniversal Aparthotel Don CamiloUniversal Aparthotel Don Camilo
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1 ночь

Отзывы гостей

4.5/5
Замечательно
Отзывов: 60
Подлинные отзывы
Местоположение4.5
Удобства4.5
Сервис4.5
Чистота4.5
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Все отзывы(60)
Положительные отзывы(39)
Отзывы с фото/видео(8)
Отрицательные отзывы(1)
JJVan
Гость проживал в июня 2024 г.
Семья
4.0/5
Очень хорошо
Опубликовано 27 июля 2024 г.
This is a charming little hotel in a fantastic location, steps from a lovely little inlet beach and the shops and restaurants of Sant Elm. We had a studio room, and for 3 people was rather squishy, but for 2 would be perfect. The deck was huge and very handy with loungers and a clothes line. The complimentary breakfast was great, the air conditioning much needed and sufficient. The pool was popular with families however closed at 7 pm, which was disappointing. I would stay again because of its location and for the most part, this hotel gets it right.
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Ответ от объекта размещения: Dear Mr JJVan, thank fou for this great review. Glad to know that you enjoyed your holidays. We´ll tell the techincan to have a look at the air conditioning. Looking forward to welcome you again. Kind regards Your Universal Don Camilo team
whoknows234
Гость проживал в авг. 2024 г.
Пара
5.0/5
Превосходно
Опубликовано 19 сент. 2024 г.
We had 7 nights in a one bedroom appt with Breakfast and we loved it. The location was fantastic, incredible view from second floor, very close to beach and the main area of Sant Elm. The staff make this place, all very pleasant and professional, bar staff, reception, house keeping, management - all excellent. Room was superb for a couple, plenty of space and a great balcony. Breakfast was good, plenty of choice and staff constantly topping up buffet options and tidying up dishes etc. Cold water fountain in reception was a great touch, top up when needed. Would strongly recommend and hope to return soon.
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Ответ от объекта размещения: Dear Guest, Thank you for taking the time to leave us a review. We are pleased that you had a nice stay with us. We look forward to welcoming you again soon Kind regards Your Universal Don Camilo team
Sheila S
Гость проживал в авг. 2024 г.
Пара
5.0/5
Превосходно
Опубликовано 16 сент. 2024 г.
Stayed 5 nights. Really liked the hotel. Booked half board which we thought was great value. Very good selection of food .Buffet service at both breakfast and dinner. Staff really pleasant and efficient …. I never saw any tables with plates or glasses that needed clearing Prompt service always. The five days we stayed at the hotel we noticed that the manager was always out and about chatting to guests and staff. He also could be seen checking the food on the buffet at Breakfast and Dinner. We booked in to the smaller studio apartment which was great .Room slightly dated but well maintained air con unit a bit noisy. Great balcony with a sea view. If you travel with a lot of luggage I would suggest booking a larger room. The room like the rest of the hotel was very clean. We didn’t use the pool but it was always being cleaned . The sun bed area swept and beds cleaned.
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Ответ от объекта размещения: Dear Mrs Sheila, thank you so much for this great review. We will proudly pass on the praise to our staff. We would be pleased to welcome you again in the near future. Kind regards Your Universal Don Camilo team
Keith C
Гость проживал в авг. 2024 г.
Семья
5.0/5
Превосходно
Опубликовано 4 сент. 2024 г.
Lovely hotel, nice small pool, good access to the beach. There are alot of steps to negotiate. We were bed and breakfast and there are many good restaurants near by. Having a fridge and cooking facilities was good but we ate out most days. Sant Elm is small, beautiful and self contained. We would recommend this hotel.
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Ответ от объекта размещения: Dear Guest, thank you very much for the review. we´re glad that you enjoyed your stay. Looking forward to welcoming you again. Kind regards Your Universal Don Camilo team
jedntilly
Гость проживал в июня 2024 г.
Семья
5.0/5
Превосходно
Опубликовано 30 июня 2024 г.
We stayed Friday to Monday , 3 sisters and Mom with ages 30's and 40's and 75. Had a 2 bed apartment on 3rd floor. Lovely and clean with superb patio with table and chairs and 4 sunbeds with amazing view. Good sized bathroom, kitchen and lounge area with glass and patio doors to patio. Buffet breakfast was amazing, pool area and sunbeds superb. Good reception and bar. Had lunch and drinks, very good prices. Sant Elm is beautiful, very clean and relaxing. Nice restaurants and boutique shops. Lovely little sandy beach opposite aparthotel or down the road a larger sand and shingle beach. Clear sea can see fishes. Supermarket in walking distance. Overall a fabulous quiet and relaxing long weekend in a beautiful setting. Only downside no lift at aparthotel so would be difficult if walking difficulties. I would recommend this aparthotel and area for a relaxing holiday in the sun
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Ответ от объекта размещения: Dear Mrs Jedntilly, thank you very much for the review. we´re glad that you enjoyed your stay. We´ll let know our staff. Looking forward to welcoming you again. Kind regards Your Universal Don Camilo team
P4518TZchristinah
Гость проживал в мая 2024 г.
Пара
5.0/5
Превосходно
Опубликовано 29 июня 2024 г.
Very comfortable aparthotel. Very clean, modern apartment with fabulous balcony. Kitchenette had fridge, microwave and hob - you don't really need anything more. The restaurant/bar food was very good. Pool was lovely. Staff were very friendly and the hotel is in a lovely location . All in all it offers a very enjoyable experience. Will be back.
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Ответ от объекта размещения: Dear Mrs Christina, Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind regards the Universal Don Camilo team
Jackie A
Гость проживал в мая 2024 г.
Поездка с друзьями
4.0/5
Очень хорошо
Опубликовано 20 июня 2024 г.
Lovely place only had 4 nites but thoroughly enjoyed our stay here. Will defo return. Newly furnished bedrooms/bathrooms partial sea view. Communal areas great !! Complimentary cool drinking water in Recep nice touch didn't eat at hotel but all food looked lovely. Alot of steps though we were on 3rd floor !! Think there was a service lift
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Ответ от объекта размещения: Dear Guest, thank you for the great review. Glad to know that you enjoyed your stay at our hotel. Looking forward to welcome you the next time. Kind regards Universal Don Camilo team
Navigator27932104579
Гость проживал в апр. 2024 г.
Семья
4.0/5
Очень хорошо
Опубликовано 24 мая 2024 г.
Lovely, clean, spacious 2 bed apartment. The beds and pillows weren’t the most comfortable but it wouldn’t put me off staying again. Great location, nice pool, friendly staff. Breakfast is a standard hotel buffet but has enough choice. We were on the fourth floor and missed not having a lift. Parking in the area can be almost impossible, especially if you want to be near the hotel.
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Ответ от объекта размещения: Dear Guest, thank you for your review. we´re glad to know that you enjoyed your stay at our hotel. Looking forward to welcome you again. Kind regards Your Universal Don Camilo team
Гость
Гость проживал в июня 2023 г.
Пара
2.0/5
Опубликовано 13 июля 2023 г.
I would like to be clear that my review is not based on the apartments themselves but on the unacceptable lack of response from the hotel manager Pablo Gonzalez regarding serious hygiene issues I raised with him on our return resulting from other guests behaviour. Plus points: The apartment was spacious, spotlessly clean, and appeared brand new Freely available drinking water on tap from machines placed around the hotel Really good breakfast choice, presentation and quality and dishes cleared quickly and efficiently All the staff we encountered were very pleasant Great location close to all the restaurants of St Elm Negatives: We were on the second to top floor and there is no lift so we had to lug our heavy suitcases up lots of flights of narrow steep external stairs The hygiene issues mentioned above relate to the guests in the next apartment using duvets, pillows and sofa cushions on their terrace sun beds to sunbathe on. We were appalled that they thought it was acceptable to use the bedding in this way, bedding that the next guests would then have on their beds and be sleeping under, unaware that they had been sweated on and wet by these guests. These guests would come in wet from the pool/sea, grab the bedding and lay on them. Pillows were left on the terrace floor overnight and they thought nothing of lying on them and the cushions with soaking wet hair. As we were leaving we requested the email address of the hotel and on return from holiday I contacted the manager to inform him what these guests had been doing, and raised concerns about how the bedding was being used and the fact that the next guests would then be sleeping on soiled bedding. I included photos to show him what they were doing but 2 weeks on he has still not either acknowledged nor responded to my email. So by all means stay at the Don Camilo but be aware you may end up in the apartment in question and sleeping under this soiled bedding.
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Ответ от объекта размещения: Dear guest, first of all we would like to apologize for the unpleasantness. the cleaning staff also made us aware of the incident so that we could take the appropriate measures and send all the laundry to an external laundry. We would like to thank you and are pleased that you have spent a pleasant vacation with us. We would be pleased if you would visit us again. With kind regards Your team from Don Camilo Universal beach hotels
Гость
Гость проживал в сент. 2023 г.
Другое
5.0/5
Превосходно
Опубликовано 28 окт. 2023 г.
The hotel location and buildings are very sharp. Our room was recently renovated. The only downside for us was that we just stayed one night. We'll book for longer next time. Overall, this place is great and exceeds expectations.
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Гость
Гость проживал в сент. 2023 г.
Поездка с друзьями
5.0/5
Превосходно
Опубликовано 18 окт. 2023 г.
Great Aparthotel. Very well located with easy access to the resort. Comfortable rooms and well equipped cooking area. Good pool area and spacious restaurant for breakfast buffet. Helpful friendly staff. A good overnight stay on a walking trip
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Гость
Гость проживал в сент. 2023 г.
Другое
5.0/5
Превосходно
Опубликовано 1 окт. 2023 г.
Great location in cosy Sant Elm. Big apartment with fantastic view. Good breakfast with a lot of variance. Only stairs from the reception and up but ok for us. Would like to come again. Sant Elm is a small gem with fantastic view and lots of dinning places.
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Гость
Гость проживал в авг. 2023 г.
Другое
4.0/5
Очень хорошо
Опубликовано 25 сент. 2023 г.
The hotel was excellent with large clean rooms, good view, wide breakfast selection and friendly staff. However the wifi was poor so would be difficult to work here or to download anything. Phone signal was also not great so couldnt use 4G either.
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Гость
Гость проживал в авг. 2023 г.
Другое
4.0/5
Очень хорошо
Опубликовано 25 сент. 2023 г.
This was our second visit to the Don Camillo. It’s in a lovely situation with stunning views over to Dragonera Island from its sunny terraces The apartments are spotless and well appointed. Last year we were given room 633 which was wonderful with a double terrace. Despite being at the top of a long flight of stone steps we absolutely loved it. This year we requested this same room and the hotel confirmed this. Our flight meant we didn’t arrive until after midnight and we were very tired. We were ‘greeted’ by an unfriendly receptionist who did not welcome us in any way and informed us that we did not have our requested room but rather the one next door ‘it’s exactly the same’ he said ( it wasn’t) I found some of the staff to be a little cold and unfriendly - maybe late season problem. The cleaners however were smiling and friendly. We will almost certainly visit San Telmo again as we have been doing intermittently since 1986. It’s a very special and largely unspoiled village
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Гость
Гость проживал в июня 2023 г.
Другое
5.0/5
Превосходно
Опубликовано 26 июля 2023 г.
We stayed in the villas rather than the hotel and was excellent . The Villas are very spacious and have everything you need . The location is ideal being close to the beach and the restaurants but not too close to be noisy
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