Equinoccio Hotel

Excellent customer service, very friendly and helpful staff, clean bedrooms, and ample space. Would definitely recommend. Also the food is good here.

Although the room itself was clean and the panoramic view was beautiful this place is definately overpriced. The price is soley dependent on the view. Our panoramic view came with a king bed and shower. No hairdryer, or microwave, or fridge. The room does come with a mini bar which you need to give a deposit to have it opened even though the pricing of drinks is labelled on the fridge itself. The shower water is pretty chilly despite the hot water tank attached. The hotel staff, especially the manager aren't very welcoming and every request is a chore to them. Do not try to come back after dark as we spent 10 minutes banging on the front door and honking our car horn to get in. They tell you breakfast is included each morning but what they don't tell you is it's only the typical breakfast, so you're given a menu thinking anything is fair game but this isn't the case. Also to get here is a mission, the roads leading to this resort are unpaved and extremely bumpy and rocky with many potholes. Stayed here for 2 nights but with that said will not be staying again, especially for the price tag.

This is a wonderful hotel, the room was clean and spacious, the bed was very comfortable, the tile floor was so clean. The view from the room was beautiful, breakfast was delicious, perfect location to explore Santa Ana volcano and the town. The staff was great very friendly and welcoming. I will definitely come back

Love the view. The streets need repairs as its located at the end of the lake. The religious service preacher was so loud. We can hear him until 11sh pm. This was on a Tuesday night. Location was great but too far to drive on a terrible road.

This hotel felt like a hidden gem. Not many rooms so we felt like we had the place to ourselves. The staff was so kind, attentive and helpful. We had lunch, appetizers and dinner there and the food was always good. We were even able to purchase bottle service there. We spent my birthday there and the staff helped my mom book a mariachi band to surprise me. The rooms and hotel were always clean. we used the Jetski and kayak service had so much fun! When we wanted to go out for dinner the staff helped us with recommendations. The place is so peaceful and relaxing. From the water dock I was able to watch the sunrise, do yoga and even jump into the water from there. I would love to come back here if I visit again.

I do not recommend this place. The staff were extremely rude and the location was far from most of the restaurant. We made a minor change to the reservation and due to miscommunication the staff spoke to us rudely & seemed to tell the rest of the staff of the issue which made us feel extremely uncomfortable. The issue was resolved but one of the staff members (I believe the manager) was being extremely arrogant and would smirk at us when we would walk by the lobby, parking lot, etc. Also, there are no refrigerators or cups in the hotel room. Plus the Wi-Fi was pretty bad. There much better locations at lago of cuatepque! 1/10

Loved the pool and the service. Disliked that it has few amenities and that it closes very early and there is nothing to do in the area to do or buy after 8pm

My wife and I stayed for two days in the room with the lake view. The hotel is absolutely beautiful and is situated near the lake and has stunning views. Our room was extremely clean and comfortable. The staff were great and very attentive. The restaurant has good food. The only thing for those that are not from El Salvador or this is your first time in this area, the last stretch of the road to the hotel which is about 3-4 miles was awful. It is narrow, has portions of dirt road with huge holes. So drive slowly or come in a pick up truck. Other than that, this hotel gets 5 out 5 stars from me!!

The hotel has fantastic views. We got there and first thing we did was to try out the Jet skis on the Lake! It was amazingly beautiful. And we were able to drive all over the lake. Then Dinner menu was fantastic. Especially the T-Bone steak. The stuff is friendly and the hotel seemed clean. But once we got back to our rooms we were relaxing watching a movie and then a small scorpion appared to be passing by my left foot. I was spooked and quickly panicked. I went downstairs and let the staff know. They quickly took care of the problem. However i late found out that the stuff leaves home at 10pm. Which means after 10pm you wont be able to get help. The think the hotel owner needs to pay the stuff more so that they can stay and assist the customers. Kinda felt unsafe. But the staff was great.