NH Tenerife

Отличное расположение и удобные кровати, не могу прокомментировать, так как мы не пользовались завтраком или едой. В субботу вечером была вечеринка на крыше, очень шумно до 2 часов ночи, и было слышно в нашем номере (на верхнем этаже), к сожалению, в остальном это был отличный визит в отель.

Хорошее центральное расположение. Номер был чистым, немного шумно с улицы внизу. В номере была только одна маленькая бутылка воды на двоих. Нам отказали в доступе в бар на крыше, потому что я был в шортах, было 22 градуса. Мне сказали, что бар принадлежит другой компании, а не является частью отеля.

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The hotel is an average one. There was no tea or coffee maker in the room. The room was small without a balcony. We asked for toothbrush on the phone and the person in reception told us to come down to pick it up because he was alone ! We didn’t try the breakfast or dining facilities of the hotel, so no comment on them. I give 3 stars to this hotel because of its nice location and overall cleanliness.

NH Tenerife far exceeded my expectations in terms of customer service. The hospitality has gone above and beyond anything that I have experienced before. I lost my carry-on suitcase and Juan P. made sure to help me every step of the way. His genuine concern and professionalism were evident. He persistently called the airline, located online claims I needed to file, and helped support me with my lack of fluency in Spanish. I rarely ever post a review, but Juan P. has worked so effectively and efficiently that it prompted me to encourage others to stay at this hotel for Juan P. In most hotels - the amenities and location are similar, the one OUTSTANDING factor for NH Tenerife is the customer service from Juan P. His dedication to ensuring a seamless and stress-free experience left a lasting impression on me. I highly commend Juan for his astonishing efforts and the hotel for fostering a culture of guest-centric service.

I recently had the pleasure of staying at NH Tenerife, and I must express my sincere appreciation for the outstanding service and warm hospitality provided by Elliot. From the moment we arrived, his welcoming demeanor made us feel right at home. His dedication to customer service is commendable, and it significantly enhanced our overall experience. Highly recommended!