Hotel Santa Fe

I have previously stated at this hotel and written great reviews, but this visit was very different. I arrived at the hotel and it looked closed ! However, there was a notice on the door to call a telephone number for reception. I called, and it became clear that the girl was actually sitting at the reception desk and the door was open! So why have the sign displayed?- to lazy to take it down when reception is actually ' manned ? Check in was handled effectively. However when I asked about dinner I was told that the bar and restaurant were closed and handed a leaflet for a restaurant in town. Not at all inspiring as it was just burgers and pizzas! It was also pouring with rain amd it was very disappointing to have to go out in the rain to find food. I don't know if they will be open for breakfast tomorrow but have already decided to have breakfast at the airport. My room was spotlessly clean but cold. It was March, and there was no heating. My room was located at the front of the hotel, and I was woken up by heavy traffic, large lorries, at 5am. A very disappointing stay and ai am.booked here upon my return from Madrid. Will see how that goes ? It may be time to look for another hotel ?

Great location for airport. Can also catch bus into Granada City. Delightful owners. Family run hotel. Spotlessly clean. Great cafe/ bar/ restaurant. Very reasonable. Bedrooms are good size. Comfortable beds and good shower. Great breakfasts available.

Simplemente HORROROSO. Jueves 13 de Julio de 2023 Llegamos y parecía abandonado. Un cartel en la puerta indicaba un teléfono para llamar, antes apareció la mujer de la limpieza y nos abrió y fue ella quién llamó al dueño. Llegábamos a las 14:30 horas sin comer desde Madrid, y lo tenían todo cerrado:( , nosotros con un niño de 7 años.... La respuesta del dueño( bastante arisco y enfadado) creo le despertaron de la siesta, era que los empleados estaban de vacaciones................. menuda respuesta en pleno verano en una zona de paso, así que olvidarse de traslados, adquirir pases de visitas a Granada ni na como anuncian en internet. Una vergüenza el sitio y el trato, al final visto lo visto simplemente descansamos un rato y nos largamos y claro, al irnos NADIE en la recepción........ Que calamidad, no se merece ni las dos estrellas que tiene.

Valla antro... Espero no volver nunca 😔 suciedad a tope baño pésimo con ducha rota, cama incómoda con sábanas gastadas.... El peor hotel donde he estado.. no un hostal está así... Verguenza .. no volveré nunca más