Santa Monica Hotel

Our 4-day stay was just brilliant. Outstanding friendliness and service from the staff. And some little things made it truly outstanding - a hand-written welcome note, multiple types of pillows, breakfast goodies, free use of electrical bikes, 24-hour on-site support . . . whatever request I made was happily agreed to!!

I chose this hotel due to its location, value, and flexibility when it came to parking. I had work obligations at specific times and although I arrived prior to check in and departed the city after check out time, I was allowed to keep my car there during the extended period with no extra charge. The staff was helpful, knowledgeable and friendly. The espresso and other in-room amenities were a plus. The design is modern, clean and pleasing to the eye. There is a tall palm tree in the center of the property, a visual iconic to California. 30-minute walk to shops, restaurants and the ocean was exactly what I was looking for.

I loved my stay here. Simple, but renovated and really clean. Laura was a 5 star receptionist. She helped me with ideas, how to travel and where to avoid. Top marks to all the staff. A simple breakfast snack and coffe available every morning. Nothing for the staff was a problem. I'll be back.

I stayed in February as a solo female traveler. Location is a 10. Room was 10/10 clean (Sidny, thank you!). Customer service was great too. Laura and a young guy at the front desk were great! I felt safe as a woman being alone and it was quiet. Would stay again.

I loved this little hotel and my stay was made extra great by all the staff but especially Laura and Enrique. They both were amazing and did all they could to ensure my stay was perfect! The electric bikes were super fun and the room was nice and clean.

Kitchy decor from outside to inside attracted us to book here. The room was fresh, clean and comfortable. It’s located approximately 1km from the beach which didn’t take long to walk. Laura assisted us at reception from checkin to check out and was super friendly and efficient. We had an upstairs suite which had a lovely breeze at all times.

The hotel location is great. The room finishes are nice but the room was smaller than a child’s bedroom. Plus the bed was full size, not queen, and painfully hard. There was no ac and the heater was always radiating heat. We will not return.

Everything was new and clean. Service was great. Free parking and free e-bikes were key to our trip. Laura was extremely helpful. Good food and beach in walking distance. Quiet and safe neighborhood

Clean room timely check in and very informative. I always enjoy staying hear. Many places to eat and a short walk for shopping and going to the beach. Leave your car parked, transportation is very accessible.