Laika Meisu Homestay Hotel (Sanya Haitang Bay Poly International Expo Center)

房間非常好，衞生很乾凈，床品非常舒服果然是對標五星酒店的民宿，管家的服務也特別熱情，下次一定還會選擇來咖

房間衞生非常乾淨，帶小孩入住特別放心，設施設備也是一應俱全，管家服務也很好，入住期間礦泉水不限量免費喝，第一次見一個民宿還有早餐，雖然衹是配的簡餐，但對於旅遊的人也是特別方便的，簡直刷新了我的認知，周邊離海棠灣各個景點都非常近，吃飯可以去林旺夜市，離海昌夢幻不夜城和後海村很近，民宿就在 301 醫院旁邊，非常便捷，下次還會來

小區管理很安靜，住得很舒服，衞生乾淨整潔，連床品都是一客一換滴[強]，服務很周到，管家小夥很熱情，這次來三亞海棠灣玩，能感受到當地的風土人情，煙火氣息很熱鬧[玫瑰]

I was really excited to stay here as we booked it especially for my birthday. The plan was to book one night first and then extend if we liked it—thankfully we only booked the one night. The issues started even before check-in. The hotel staff had asked me the day before what time I’d arrive, and I told them between 12:30–13:30 (check-in was at 14:00). They agreed it was fine. We arrived early at 11:40, and I politely asked if it was possible to check in early, but was told no since the room wasn’t ready yet, which I completely understood. We came back around 13:30 to wait in the lobby. At 14:00, instead of checking us in, they informed us that the water supply would be cut off that night until 9am the next morning. They kept insisting we switch to a different room without water issues, but we specifically booked a villa for the private pool, so we declined. Even then, our room wasn’t ready—we only checked in around 14:30–14:40. The villa we got looked nothing like the photos. It seemed like they were trying to give us an “upgrade” since it had more rooms, a pool table, and a mahjong table, but it didn’t feel like an upgrade at all. The furniture was old and damaged, the villa wasn’t very clean, and the private pool was only knee-deep—more like a kids’ splash pool, which should be clearly stated in their description. That said, we still tried to make the most of it and spent the day relaxing in the pool, which was at least clean and warm. The next day was where things got even worse. My booking clearly showed check-out at 14:00, but at 12:00 the villa staff messaged me saying check-out was at 12:00. I sent them a screenshot and they replied “okay.” Then at 13:00 they messaged me again asking me to leave earlier since new guests would arrive at 14:30. By 13:30 they told me the guests had already arrived and I should go find another room to wait in until check-out! To make matters worse, while we were still in the pool, cleaning and maintenance staff walked straight into the villa and began working—even though we hadn’t checked out yet and had proof of the 14:00 time. To “compensate,” they offered a 60 RMB discount but only if I canceled my order on the app, which would’ve prevented me from leaving a review. Completely unprofessional. This was honestly the most disappointing and unprofessional stay I’ve ever had. I will definitely not be returning and I do not recommend this place to anyone.

離林旺夜市很近 附近什麼都齊全 小區空氣特別好 管家人很好 有求必應！房間很温馨 床很舒服 枕頭是乳膠枕呢 三亞太適合度假了…

太棒了，我們選的另一個户型入住了，樓層在四樓邊户，主卧那邊一棟樓都沒有，可以欣賞山景，樓下還有游泳池可以游泳、整個房間非常大又便宜，洗衣機裝修都很新，服務車接到樓下入住，很好👍寬敞明亮服務好下次還來