Roomo Bela Cintra Residencial: отзывы

хороший. Возникла проблема с удобствами в номере, ее быстро решили после обратной связи.

Неплохо, место большое

The location of this property is KEY!!!

This is not a hotel. Zero room service. No clean towels or extra blanket when u cold in night. But have positive things: house comfort, very safe which is important in sao paolo, very friendly staff. Amazing location. Will definitely stay there again.

The reservation staff communicate through WhatsApp. They are rude and very non-attentive. There is no one to talk to on the phone or face to face. The staff that are physically at the hotel are not allowed to assist us unless going through the WhatsApp staff. Very time consuming and very often they do not respond. I arrived and was given a dirty room and had bugs. They moved me but didn’t bother to bring the extra blanket Irequested or towel. Thanks to the staff that’s physically at the hotel or I wouldn’t have gotten anywhere with the staff on WhatsApp. It’s very sad because I like the place and location but this virtual crap is awful. And they have the nerve to charge a cleaning fee but give me a dirty room.

nice hotel and staff, well located. Old furniture

Banheiro estava com problema na descarga.