Pestana São Paulo

Ótimo atendimento, café da manhã delicioso e o quarto superior é muito agradável. A banheira foi o detalhe a mais.

I thought the staff is not very friendly. Any request, and they would say “we will check if it is possible “, but not in an encouraging way, not like they really meant it. Not sure if the moral is low, as it happened with all the staff, for all requests, including early check in. I actually sent an email asking if it was possible to have an early check in as our international flight would arrive in the am, and the blunt answer was “if you want to be checked in in the morning, you have to book the room for the day before.”. Not the best way to approach the customer. It is disappointing because we love the location, breakfast is great and we had stayed there in February this year. Will look for other options for the next time.

The hotel was very nice and an easy walk to paulista ave

Although it is a bit outdated our overall experience was excellent and we highly recommended it. Walking distance to Paulista, taxi and Uber service in minutes at all times. Super friendly and competent staff.

The building is old infrastructure and functionally obsolete in terms bed, tv, cabinets, et al. The property was clean but obsolete.

The staff, esp Rafael and Bianca at Reception, was superb. The breakfast buffet was among the best ever. It was a really perfect stay in a great lication!

Hotel needs an urgent refurb. Stuck in the 90's. The potential is enormous

Really enjoyed my stay. We will be back soon!

Not for now.