Vila Gale Lagos

酒店沒有任何隔音，酒店地理位置偏僻。而且服務不好，整個酒店就2個前台人員。早餐人特別多，提供的早餐選擇很少。大夏天的，提供的是給客人蓋毛毯。酒店洗手間裏還有頭髮。床品質量很差，睡了一晚上還被跳蚤咬了。跟價格完全不符合！再也不回來了！

環境優美，海港氣候。酒店房間很大，設施很好，但是房內沒有熱水壺。游泳池較小（不夠25米）。酒店離小鎮中心稍遠，步行需半個小時，最好租個車。

Great food and very attentive staff. One of the best check in and check out experiences with the staff member.

Staff behind the reception is magnificent. 6 starts. Lay out of the hotel is great. Food so so. Location kind of ‘remote’ from the old town

Have stayed at Vila Gale Lagos many times since it opened. Pre covid visits were all enjoyable with no questionable issues. The last two visits April 23 and more recent November 23 the food service at the evening meal have in my view, not had a varied enough choice for each course. Over the duration of 4 nights repeat items were evident each evening. What ever happened to the once a week sea food night, fresh oysters, mussels and king prawns!

This property is very close to the train station and close to the boardwalk that you can meander through the Algarve on

We stayed at Vila Gale Lagos for 2 days. The phone in our room didn’t work, so had to go to reception to ask for clean towels on the second day. The male staff was on phone call for a long time, he saw that I was waiting to ask something, but he just ignored. When another staff came out, I asked if she can send some clean towels to my room. I showed her my room key and room number. She replied “yes”. But no one brought us any towels for the rest of the day. We are disappointed. Customer service is not good here.

We booked oceanview junior suite but did not get. Counter clerk said we did not and would not provide us unless we paid another 25 € per night. I asked to speak with manager but manager did not come out to speak with us. He/She told clerk to tell us they wouldn't do anthing for us. Staff are not friendly at all and rarely smile or say hello or Bom Dia except housekeepers. Ice is rationed. Pool bar could only provide half cup of ice. We had to tip 1€ to get a full cup of ice. 9€ for a basic bar drink! Breakfast was very good. Housekeepers did a great job. Facility is very nice. Staff need better customer service training.

Loved this place, nice and spacious and quiet, huge pool, lots of chaises (don't have to get there early to reserve one). Rooms nice and big. Included breakfast buffet was awesome. Dinner at the italian restaurant (think pizzas mostly) was good altho very loud in there.