Отзывы об отеле Mitsui Garden Hotel Sapporo

Обслуживание персонала неплохое. После трех ночей и выезда полная женщина отказалась оставить мой багаж на хранение. Она попросила мой паспорт сразу после того, как я прошел главный вход, в холле, но не на стойке регистрации. Я понимаю, что только небольшая часть японцев понимает английский. Я медленно говорил с ней по-английски и сказал, что говорю по-английски, и она, конечно же, поняла, что я говорю по-ангlish. Однако она постоянно пользовалась карманным переводчиком с китайского и не понимала, что кантонский диалект отличается. Я вижу, что английский является языком межнационального общения, но это не мнение ни этой женщины, ни ее коллеги. Постарайтесь избегать этого отеля, если вы из Гонконга, ********* или материкового Китая, потому что не один сотрудник ******. Они будут закатывать глаза, их выражения лиц и жесты будут говорить гостям, что здесь рады только японцам.

Хорошее расположение, чистый номер, но, по-моему, ковёр на полу имеет затхлый запах. Администратор на ресепшене оказал хорошее обслуживание.

Номер не новый, но оборудование всё ещё исправно. Вида нет, очень разочарован.

I had a very pleasant stay at Mitsui Garden Hotel Sapporo. The hotel is conveniently located near Sapporo Station, making it very easy to get around, especially with luggage. The room was clean, comfortable, and well-maintained. The staff were friendly and helpful throughout the stay, which made the experience even better. Check-in and check-out were smooth. Overall, it was a good stay and I would consider coming back again on my next trip to Sapporo.

The hotel is newly decorated and quite new now. The location is good and closed to Sapporo JR station. However, the room is a bit small for three luggages.

Food superb with varied choices. Amenities are provided at the lobby. Clean and friendly staff

Nice hotel, Mitsui standard. Around 5 mins walk from JR Sapporo station. Spacious room and nice staff. Everything looks very clean. Mitsui Garden and Mitsui Garden West hotel are located right next to each other. Be careful not to check in at wrong hotel.

It’s convenient close to the main train station and city centre, the Hotel is not the newest design and need a renovation soon

The room is clean and cozy, but not brand new. Repairs would be nice. Helpful staff. Good location.

Poor location with poor parking, we have to go round & round to find the parking garage, that’s one way traffic, no way can go through it.  Besides, there are 2 buildings, the first building we went in, the guy found out our booking was with west building, we have to go through round & round again.  We parked at the disabled parking with permit, the staff told us must go to parking lot, they have to charge ¥1500 per 24 hours.  The next day we checkout at 10:00, leave our luggage & pick up our car after few hours, they asked us to pay the parking fees again, which was less than 24 hours.  Afterwards, they said they will not charge.  What kind of system is that?  Are they really know what they are doing.  We check-in with an extremely small smoking room, which we requested to do non-smoking treatments.  I know think they do it.  The bathroom we found a huge bugs in the bathtub, which is very scary.  The breakfast was pretty bad, hardly had any food that can eat at breakfast and tasteless.  The staff were very unfriendly and no patient, with very high price for the night.  Not recommended for this hotel.

The hotel is located in central city of Sapporo which has carparking service. Though the carpark staff was unable to speak English but he tried his very best to show me how to go through the process of parking and collecting my car. A+ service. The BF is very good with ample choices and sufficient quantity.

Cozy place with very good location! The room is big enough for the luggage too.

Within walking distance to the JR train station. Good location la nice and friendly hotel reception. Close to Sapporo TV tower and Odori park

Had a pleasant stay, will recommend for friends, room size is bigger than regular Japan hotel