Hampton Inn Sarasota-I-75 Bee Ridge

This Hampton Inn has a nice clean feel to it. It almost feels like a brand new hotel because it is. It was built not too long ago and that makes it newer which is why it looks and smells new. It smells new as well. They just built this place not to long ago which is what explains the smelling new is from. Thank you Hampton inn for a sexy stay!

Wrong room with no AC. Alex the desk manager wasn't accommodating or caring. Driving from near Pittsburgh to Tampa, expecting a Hampton to be nice, to arrive to a king bed vs 2 queens, I got a shoulder shrug, and that's all I have. Ok fine, I'll deal with it. Then i realize the AC isn't working. Again, well, I'll try to get someone, yeah, 10 pm, I'll pass. While mistakes happen and things break, he knew it was the wrong room and the stink in the room told me this wasn't the AC first day not working.

No exaggeration. Worst hotel experience in my life. Elevator broken. They offered to help bring up some of our luggage, which was nice, but the guy broke the handle off the suitcase half way up the stairwell. They gave us the wrong room number (written on the card envelope) and when we we trying to open the door, a guy in his underwear opened the door to pot smoke filled room with fists up and threatened to punch my wife. A/C was broken. Our room smelled. Our room door was broken. TV had issues Half way through my shower the water simply cut out - zero water for a few minutes We came back from dinner and there was a lady yelling at the front desk about how the microwave in the common area “f**ng Sucks! It won’t even heat up a simple thing!!” When we brought up these issues to the front desk, there was no empathy and the kid behind the front desk said there was nothing he could do. This place is incredibly mismanaged. There was zero empathy from the staff. I hope Hilton reads this and fires the manager and gets someone who can fix these problems so the next people who stay here don’t have such a horrendous time, as we and others had here.

It was a very nice stay. The only thing we didn't like is that the pillows are half size. There was one full size, standard pillow in the closet that we used, but the rest were the size of decoration pillows. The room was very nice, and the breakfast was pretty good.

I was not provided a receipt. I was told that ******* would email it to me, but they have not. Incidental charges were added at check-in, supposedly to be removed if no damages. Since I have no receipt I have no idea what I was charged. I won't stay here again, nor will I use *******.

All the staff were super friendly and they were not understaffed! The place was such a pleasant place to stay.

Hilton customers should be informed BEFORE they make a reservation here that this location is undergoing extensive renovation that may impact their stay. After a long day of traveling, or in my case 12 hours at the hospital as my husband underwent emergency heart surgery, the last thing most people want to see as they enter a hotel lobby are signs like these. In fairness, the GM did put me in a renovated room. After I filed a formal complaint later with Hilton Customer Relations, he quickly contacted me to offer money off my bill or points. I declined, only asking that the hotel do the right thing and update the website. The website hasn’t been updated as I submit this review. I had planned to sleep in after a very stressful day. I ended up leaving as soon as possible before the construction started at 8am. Do the right thing.

It was just for 2 nights to check out siesta key. Great room, breakfast and amenities. Should I get to come back, this is where I will stay.