Red Roof Inn Ashtabula - Austinburg

Room looks nice at first then problems show themselves. An old razor left in the bathroom, ants on the floor, and the worst, you literally have to run the hot water for 15-20 minutes before it gets hot. Was not informed of this upon check in and when I called the front desk about the lack of hot water, the person who answered had an attitude as if I should have known. Horrible waste of water not to mention horribly inconvenient.

it started with the bathroom was so so small i couldn't even close the door when using the bathroom. second the shower water temp had no control one min scaling hot next min ice cold.

I checked in and got the key the door would not open so the front desk person opened the room 1st red flag. When I drove around to enter the room I found the bed was not made and all the sheets and ect! were on the floor. 2nd red flag. Went back and wanted my money back the Manager was there and keep trying to make excuses 3rd red flag I hope I get my money back the manager said you know it could take Two weeks which is better than staying there 1 night.

I had a great stay. Clean and quiet rooms. Nice facilities and grounds. Comfortable bed with great WiFi The staff was super friendly and helpful. great value . Thank you Tom for helping me get situated .

Room was freezing as no heat on when arrived and no hot water had to take a cold shower even though I let only the hot water run for 20 minutes otherwise the room was clean and satisfactory

Felt the bathroom was dirty and sheets had stains on them

Bathroom was dirty. Hair in the shower. Shower just generally dirty. Wash cloth (yes only 1) both days was brownish! Continental breakfast was a joke. ONE bagel and white bread slices. Coffee was empty. Water in carafe for tea wasn’t hot.

Hotel was loud and filthy. Service was non existent. We booked for two nights and left after one due to how nasty this hotel was.

The area was great. Front staff was nice. However, when we got in the room late that evening, there was hair and black specs all over the sheets, clearly they had no been washed. There was black hair all over the bathroom floor, toilet and vanity. An empty bag sitting behind the bathroom door, a huge wolf spider on the floor (alive) and the floor of the room has not been swept, especially not mopped. Clearly they did not clean the room aside from remake the bed, pretty sad to pay over $100 a night for a room and not even be respectful enough to clean it for guests.