Front desk staff was friendly and courteous but interaction with manager was not, had to move to different room twice in same night cause heater wasn't working in assigned room, relocated to a suite because of inconvenience and manager was very upset cause we were moved to that room so he had staff move us to a room with 2 Queen beds, it was very dusty, I actually took a towel and wiped off furniture, headboards had a white chalky dust all over them and there was yellow stains all over edge of tub in bathroom, I'm sure there is some cleaner that would bring those yellow marks off , We had already had the original room with a king bed booked and we were reminded it was nonrefundable , we couldn't afford to pay again at another hotel or we would've left there!
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