Hotel Crescent Resorts and Club

Room was of poor quality floor gap and unclean Not like previous experience at Indore They should maintain the room in proper hygiene

location is good food was very good amenities wise they can keep more games services can be more well coordinated between receltion house keeping and room service

The atmosphere is very good. The breakfast is also very good. It is a huge property. The staff is also very cooperative. Overall a good experience

It is a very good place. Everything from the staff to the guests is very good. The breakfast is also very good. I have been staying there for the last 4 months. It is a very peaceful environment.

We had booked a grand villa for two days. But after check in we saw bathroom was full of cockroaches, jacuzzi was very dirty, and the room was smelling badly. We asked them to change room, they told us another grand villa is not available, but a cottage is available. So we shifted to cottage but that too was dreadful. A tail of lizard was on the sofa, when we complained to housekeeping a person came and threw the tail, when i insisted to check again, we saw a blood soaked lizard was resting behind the sofa pillow. With many efforts they could take her out. The jacuzzi here too was very dirty. Washroom was ant-home. No hot water was available in tapes, and when complained about it, they said open the tape for atleast 1/2 hr. But still it was unavailable. The quality of breakfast was poor, with very limited options. The exteriors was maintained, but the interiors were dreadful. It's just a waste of time and money to stay there.

Hotel wifi wasn't working since it was a workation & the resort wasn't capable considerate enough to resolve it after multiple requests. Poor customer experience.