HereHotel Dormitory

Toilet is horrible. No toilet paper. **** on the floor. Sleeping area is clean.

I was there for 9 days. The bathrooms on the third floor are deplorable. For more than 20 people only two restrooms operate at times. One never had toilet paper. Both never had nozzles on the bidet hoses. Door locks do not function well. The floor is always wet. The toilets do not flush well. The staff & management are too stupid, greedy, and/or lazy to put refuse bins in the stalls and in the lobby, and outside. Common to this area. They lack intelligence. It's a filthy area. I stayed at another hostel in Johar Bahru with rats running around without fear...... you feared being bitten. Why are Malaysians so ******* lazy? Why do travelers accept these standards? Back to Here Hotel....The A/C did not function for several days. Staff turned the A/C up or off so that the rooms were @24C. I am not SE Asian, I perspire at that temperature. Here Hotel policy is 20C for A/C. They failed miserably many nights. Many nights I lie in bed perspiring not sleeping. The day shift front desk man is not honest nor does he listen well. He claimed staff had no access to A/C remote controllers, he lied. He then tried to play a game where he was going to help the complaining guest by lowering the temperature to 18C. I never once asked for this. He thinks others are as stupid as he is. The manager disconnected a phone call with me when I was describing my dissatisfaction. The lobby restrooms offer nothing but 2 urinals...the toilets are inaccessible. Last time I checked half the population does not use urinals. The night shift woman working the front desk could care less, she is unsuited for customer service. Insufficient electrical outlets in the lobby common area for guests who need to work. The entire hotel is shrouded in dim light trying to hide its deficiencies. The only two positives are after I made a scene because I was so angry at their horrible hotel and attitudes finally, the last night the dormitory room was 20C per policy. The only other positive is that I arrived at the hotel with no cash and was unable to get any for two days. Staff member Jesse loaned me his money to survive. Jesse deserves a pat on the back from management. I will not stay there again if I can avoid it. I am 67, I have been staying in hostels around the world since 2005 and I am generally an easygoing guy. This hostel/hotel is crap.....spend a small amount more and stay somewhere much better. Live & learn.

Terrible stay! I developed rashes

The bed abit dirty and it is suitable to stay for day.

It’s a budget hotel so book it if you can accept: 1. Small cockroach crawling on the bed 2. Loud talking noises, and sound like right beside your ear from next door at 2am 🙄🙄 3. Mixed dorm’s bathroom is shared, male & female both together 4. The upper bed is too high, struggling to climb up 5. People just don’t care about others, they think they own the room 🤷🏻♀️ Conclusion: No next time, thanks. PS: The only nice thing is the air condition is cold and the staffs are nice :)

Not recommended for the dorm bed. Hygiene issue.