Hotel Sierra Silvana

Fantastica esperienza Struttura molto bella e grande ottima anche per girare all'interno per fare foto ha tantissimi scorci belli e addirittura dei mini trulli Colazione super abbondante prodotti di alta qualità e per ogni genere e gusto Camera pulitissima dotata di terrazzino vivibile molto comodo con affaccio direttamente nel parco dell'albergo Una tripla grande e accogliente

We booked this hotel with Italcamel Travel Agency in Italy. We paid for a four-star hotel but the Sierra Silvana Hotel (Selva di Fasano) is far from being a four-star hotel: no service, a family canteen, old-fashioned and poorly-equipped rooms, 70s decor. We also had to check out one day earlier and to pay for another room closed to the airport to be able to catch our plane as there was no public transport and taxi fares were very expensive. When we booked, Italcamel never said that this location was poorly served. A hotel to be avoided at all costs.

Went with a tour group. Fabulous hotel. Can't fault the service. The rooms are big and views beautiful. The pool was wonderful on the hot days. Went for a walk in the surrounding area which was quiet. Thank you for a wonderful stay. Vicki Davison

Overall we enjoyed our stay at Sierra Silvana. We would have liked some more information in english from the hotel during our stay. It was a coinsidence, that we decided to eat on the hotel friday night - and my god we could have missed "Traditional puglian night". The food was absolutely fantastic! But beforehand, we didn't receive any information about it. The rooms are ok. Not that large, and the pillows are extremely flat and hard. Nice balcony with chairs and table. The sounds from the staircase was going straight through the door, every little sound came in our room. The pool area - great. Even a couple of exercising machines by the poolside (and tabletennis). The breakfast was not down our alley. Too much cake and sweet stuff - not much "real" breakfast. The noise was sometimes a bit too much for us scandinavians in the restaurant, but i guess thats culture. As we arrived late, the reception ordered a table for us at the nearby local restaurant "La Grande Quercia" only 4-500 m from the hotel - Wow! We came back nearly every night after that experience. Such a cosy place - nice waiters - and the food....terrific and authentic. Our warmest recommendations.

This hotel is lovely, the rooms are clean and comfortable with a balcony or terrace. No kettle or English channels on TV. The staff were a little surly at times. Couldn't comment about food, as we were on a tour we had a set menu and this wasn't great. Asked one night if I could buy something off the menu but the menu they brought wasn't the restaurant menu. We asked about the shuttle bus to the beach but we couldn't get on it as we were on the tour, we could hire our own at €60. If you go you need a car as it is in the middle of nowhere. If you take yourself the hotel is nice but you will need a car unless you want to walk and or sit about all day.

Very mixed feelings about this place. Some good & bad features. With better management, it could be much better. On the negative side, the Dining Room staff seem dozy & under-trained. Breakfast buffet limited & unimaginative - tinned and in-skin fruit, but no fresh fruit salad. The toaster was basically unuseable. The two coffee machines are OK but very temperamental. The only hot food is ruined bacon, hard-boiled eggs and concrete-like scrambled eggs. THe fruit juices are not fresh & very watered down. On the positive side, most of the food at dinner was excellent, including the pasta first courses. They're a bit shy of vegetables, but the salads are nice. The rooms, in two-storey blocks around the grounds, are large, clean & comfortable, but there's only one tiny lift in each block. The massive swimming pool is a great plus in the hot weather. Sometimes the bar stays open, sometimes it doesn't. Twice-weekly "music" evenings. One evening was ruined for some guests because of extremely loud music from the hotel/ restaurant next door into the early hours. Apparently this is a regular thing. The hotel apologises but can't/ won't do much about it. So - overall - a very mixed bag.

saving grace of a holiday ruined by bad weather. Whilst one might expect to use the aircon in the South of Italy in late May, the heating was needed, and worked a treat. Rooms were kept extremely clean, even under the bed - I dropped something and had to go under, scrupulously clean. As was the entire hotel. beds were very comfortable (and I do like/need a hard bed) for my back, but all went very well. The pool and area looked lovely but far too cold to think about using it. The grounds are kept very well too. Breakfast was the usual italian display of cakes, but they also catered for the UK contingent with some bacon and scrambled eggs, and the normal platters of cold meats and some cheeses for other european nations. We also had half board, and had a 3 course meal every night which was always delicious., and never cold. we also got receipts for our bar bills, so very easy to add up what we had to pay at the end of the holiday. the hotel is in a lovely small village, but if not in a tour group, you will need a car to get around anywhere. There seems to be a very good restaurant next door, but it hadn't opened for the season when we were there.

We had a wonderful stay at the hotel Sierra Silvana. Since the time of arrival to our departure the service was excellent and so was the level of care. From the personnel at the reception to the waiters and bar manager we felt that we were very well looked after. Antonio, the bar manager was professional and super fun, which is what you need when you are on holiday. We had guests one day and he made sure that we had a great time. The team in reception asked the hotel bakery to prepare a cake at a very short notice (half an hour!). Honestly I can’t praise them enough. The waiters in the restaurant were also so kind and always smiling. One little recommendation would be for the owner to install a safe in the rooms. It is not helpful to having to leave documents or valuables into the hotel safe as you then have to ask for a key, etc. clients want a safe handy in their room. Also pls add two more daily trips for the beach shuttle! There is a big gap between the 12:30 trip and the 18:00 o’clock trip! We will definitely come back!

We stayed at this hotel for a week.Food good,friendly helpful staff and very clean facilities. The cocktails are a must! My only criticism is that the decor is a little dated but all in all a good place to stay in this beautiful part of Italy.