Sacristia de Santa Ana

Todo genial . Repetiria

Lovely hotel in a great location. Had a small room with interior view but it was very comfortable and certainly spacious enough for a 5 night stay. The staff were all great and helpful pre arrival with directions. Kettle in room but only tea- no coffee!

Large rooms, rather kitsch, but ok. Nice bathroom with bath. Book the rate with breakfast included, it is worth it. On the plaza are a lot of tabernas and restaurants. The venu is not quite in the historic district but the cathedral is a short walk away.

Stayed 4 nights at this hotel incl breakfast. I got room no 209 which is on the ground floor, a tiny room with a window to the closed courtyard, no natural daylight or fresh air. The bathroom had a bad smell, and the glass door on the bath was not proper cleaned, had water marks everywhere. At arrival I got a bottle of cava which was a nice gesture, the problem was that the empty bottle and bottle holder were left in the room for another two nights/days, the used glass was still there when I left after four nights. Not sure why this was not taken away. The worst was the breakfast, and the staff working there, no smile or good morning, just miserable when they come to your table asking what you want. You could almost see them rolling their eyes…the food matched the staff working there. Poached egg was hard, when you order a bacon/egg toast you get two tiny slices of bacon and huge pile of lettuces to make up for it served on a dirty plate…I paid 20£ for a daily breakfast which was not worth it. The photos show a breakfast buffet which was not existing as it’s a la carte. The photos do not match what you get. It seems that solo travellers get the worst room available, don’t accept room 209 or any really. They seem to have booked a taxi in my name for an airport pick up without letting me know, which caused now big issues as I paid twice for a taxi transfer. When you email them regards this issue you don’t get an answer as they do not speak English well enough to understand basic complaints or issues. Working in a hotel someone needs to have some better English knowledge to be able to help customers. The only good thing about this hotel is the location and one receptionist who was actually smiling and being helpful. Would not recommend this hotel!

Nice clean and comfortable hotel. Our room was spacious with plenty of storage. Reception staff were friendly and helpful so I can’t understand some of the negative comments on here. The location is 5 minutes from the Setas and a further 20 minutes into the historic centre. It’s a lovely walk past some fantastic bars and restaurants. Please give it a go, you won’t be disappointed.

Nice hotel. Comfy bed. Great location in a lively area with lots of bars and restaurants. Nice walk into centre and to river

Quirky and fantastic area. We had a room with no windows but the rooms with windows looked fabulous. Lovely staff

The hotel is located in the middle of the city at one of the main tourist spots. The city bus tour also starts here which makes it very convenient to stay here. Lots of eateries and convenience stores around make it a very happening location. We stayed in the suite room overlooking the main square below. The room was comfortable with a large bathroom. The hotel has a popular breakfast spot attached which has great food. The downside of the hotel is that they barely have any service. The lifts are old and slow, no one answers at the reception and you have to go down again and again with requests. Basic things like water are not replenished and we had to go out and buy it. Wouldn’t recommend staying if there are other options in the same location available.

The room was small with two twin beds making a single queen bed. The hotel has history, as it is a converted 18th-century mansion with antique furnishings. The hotel had a nice little courtyard as a good meeting spot with the tour group I was with. There was a small elevator near the front desk. The majority of the staff was very friendly, with the exception of the afternoon front desk woman when we first checked-in, who gave me attitude with the Wi-Fi password. Breakfast was included with my stay, and it was very good! I ordered a coffee and a breakfast sandwich to start, then followed by a Greek yogurt with honey, nuts and fruit which was good. Sitting on the patio for breakfast really gave me an opportunity to experience the European culture of dining outside and reflect how fortunate I am to have the luxury of traveling. Please indicate if you found this review to be helpful, as your click of thanks enables me to remain motivated in creating future comprehensive reviews that will add value to my fellow TripAdvisor members.