Shangri-La Resort

despite this being a huge famous hotel chain, this was my least favorite stay during our yunnan trip. room was small, bed was small, bathroom was small. i understand that these places were probably built way longer than boutique hotels--but it really just didn't work for us. i could barely sleep since the bed was small. breakfast was okay because of the amount of choices but i prefer the simpler chinese breakfast in boutique hotels. coffee was horrible--though it was to be expected because they use generic automatic machine. swimming pool was not well heated. i was cold when i took the first plunge. sauna room was a mess. towels and water bottles everywhere. i literally cleaned it up because i couldn't stand how messy it was. how am i supposed to enjoy my time when it's so messy? i suppose the best thing about this resort was the staff. they were friendly and accommodating.

Amazing Hotel! Great location. Very clean, nice rooms with a good view. The breakfast was huge and quite delicious and also the entire hotel is very well designed and maintained. The best part was actually the service. Everybody was very welcoming. Leonie's service at the front desk far exceeded all expectations, as she went above and beyond to organize the journey to Yubeng. Thank you so much! I would recommend everybody to visit the Shangri-La in Shangri-La.

The entry of the lobby was not super clean and there was a conference going on so everything had to go fast but room is very large