Hilton Garden Inn Shangri-La

酒店的地理位置非常優越，在下單後，馬上有前台小范聯繫到了我，對我的全程旅行進行了跟蹤，剛好遇上了香格里拉當地的節日格冬節。在小范的推薦下，去體驗了，非常熱鬧，讓人深深感受到了藏文化，有機會一定會帶着小孩再來一遍

房間很温馨，酒店也很有藏族文化氛圍，管家VIVI也很熱情，積極溝通各種注意事項。來香格里拉推薦入住這裏

We had a really good experience during our checkin at the hotel. The manager, Vivian went to our bedroom to make sure we are comfortable. When we mentioned the weather was too dry, she got her staff to bring a humidifier for our room. The humidifier help us a lot. Our room had a beautiful mountain view. The next day, Vivian even gave us a late checkout for our hi speed train back to Kunming was at 4:15 pm. The best part was after touring Pudacuo National Park, we came back to the hotel at 2:30 pm and needed lunch for we were hungry before we catch the train back. The hotel restaurant chef has gone for his break. Vivian went to the extend of calling the chef back to cook for us. We had a good meal before we went to the train station. Her service was really incredible. Kudos to Vivian for making our stay in Shangri La so comfortable and meaningful! I would highly recommend staying at Hilton Garden Inn hotel in Shangri La.

We had little hiccups about power connection to charge our mobile phones. We contacted Vivian and she immediately sent an electrician and the fixed our problem What fantastic service by Vivian

This is always my go-to hotel when I’m in Shangri-La. The staff are really friendly and attentive. The hotel is clean and the room are very comfortable. The only thing I’m unhappy about is my room are always located a little far away so it’s a long walk to the 2nd building. But it’s always a happy experience with this hotel.

The first room we were in was not well cleaned and smelled like cigarettes. The staff promptly changed us to a different room that was perfectly clean. We enjoyed the hotel breakfast. The staff were always friends and helpful. Good location for walking to the old city. Overall a comfortable stay.