Lavande International Apartment (Vientiane City West Tower)

Difficulty in checking in, no receptionist to help, we got stuck in the security area. Room seems old Ceiling height on top is quite low.

Amazing location. Check in was through WeChat, no reception check in which made it quick and easy. Big room with beautiful projector and big windows. No refrigerator, only a washing machine. The bed was big and comfortable. The bathroom was in terrible condition and very dirty. The bathroom stank of urine and it had not been properly cleaned. When we woke up in the morning it smelt so bad it made me sick. We requested that the cleaner come and clean it that day which they did. When we got back the bathroom was very clean but they had not cleaned or tidied the rest of the room (they did not even make the bed) which surprised me.

Went to the address listed on Trip and it was a closed room in a commercial building with a sign hung on the door saying that they were "out for delivery, will be back soon" and a WeChat contact. I added the WeChat but they didn't respond, so I called the property via Trip, then they finally responded. Not really clean (stains on walls, dust on floor, hair in bathroom). It was expensive due to the Qingming Festival holiday... Location was really good though, next to the mixc mall. The English property name on Trip (Lavande) is misleading. It is not "Lavande" (麗枫) but "Dongfeng" (東枫), as printed on their towels. Doesn't seem to be related to the Lavande hotel chain.

The staff is really friendly, the apartment is clean and spacious, very close by to the mall. Highly recommended! 👍🏻

來市中心出差/逛街選這家真的絕!步出門直達萬象城 ，逛累了直接沖回房間癱着，不用扛着購物袋擠地鐵太爽了 房間比想象中精緻 ins風軟裝+全景落地窗，白天曬着太陽喝咖啡，晚上看城市夜景超治癒 重點是設施超全!

我們下午兩點到的，酒店通知我們下午三點入住，讓我們等一個小時，但是入住以後裏面根本沒打掃，如圖一喝圖二所示，亂的一塌糊塗。 馬上電話聯繫客服，客服説等一下。 等了大概十分鐘都沒有來電，於是又打電話給客服，客服説你們馬上去隔壁入住，也就是説這十分鐘客服根本沒有在處理我們的事情。 到了隔壁以後，地上全是水，杯子上也是水，地上有瓜子殼，如圖片三到四，東西擺放也很隨意，老闆，咱做事用心，靠譜一些行不！？