Отзывы об отеле Holiday Inn Express Shaoxing Paojiang

Ответ от объекта размещения: Dear guests! Thank you for staying at Holiday Inn Express Shaoxing Paojiang.We are a mid-range business chain brand under the InterContinental Hotels Group, aiming to provide guests with a cost-effective accommodation experience. The hotel rooms are warm and tidy, with guaranteed comfort. Imported brand mattresses are selected in the guest room, providing both soft and hard pillows to care for your healthy sleep. In terms of service, we have always been committed to providing a professional, thoughtful, and homely experience for every guest who comes to the store. We are very sorry that we have not received your satisfaction with the hygiene aspect. We attach great importance to it and have forwarded the issue to the cleaning team to strengthen the management of hygiene and ensure that guests can move in with peace of mind. Looking forward to your visit again and wishing you a pleasant journey. IHG Social Listening Team

Ответ от объекта размещения: Dear guest, we are very sorry that we were unable to provide you with a perfect accommodation experience. In terms of service, we will definitely strengthen the training and supervision of service personnel in our future work, improve service quality and professionalism, in order to better provide services to customers. In terms of hygiene, we will also strengthen the supervision of cleaning work to ensure that guests stay at ease. We have also provided feedback to the engineering department regarding the issue with the faucet you mentioned and will conduct equipment maintenance as soon as possible. We apologize again for not providing you with a comfortable stay experience. We hope it does not affect your trust in our hotel all along. We welcome you to visit again and wish you a pleasant journey!IHG Social Listening Team

Ответ от объекта размещения: Dear guest! Thank you for staying at the Holiday Inn Express Shaoxing Paojiang.We are very sorry for not being able to provide you with a perfect quality and comfortable stay experience. We have already provided feedback to relevant departments to debug and inspect the bathroom shower equipment as soon as possible, and we will also conduct regular supervision and inspection. During your stay, if you have any questions, you can contact our staff in a timely manner. If the room conditions permit, we will adjust to a more comfortable room for you. In our future work, we will continue to improve and sincerely look forward to your visit again. We wish you a pleasant journey!IHG Social Listening Team

Ответ от объекта размещения: Dear guest,Thank you very much for taking the time to give us an excellent review and giving us a full score. We are pleased that you are satisfied with the clean and hygienic environment of our hotel and the excellent customer service we provide. We strive to provide unforgettable experiences for all guests, and we are always happy to hear them sometimes. We look forward to seeing you again on your next visit.Sincerely,IHG Social Listening Team

Ответ от объекта размещения: Dear Guest.Thank you very much for taking the time out of your busy schedule to write such a wonderful review for us, we are delighted that you were so pleased with the size, cleanliness and excellent customer service of our hotel rooms. We strive to provide all our guests with a memorable stay and we are delighted to hear your comments. We look forward to welcoming you back to our hotel next time.Sincerely,IHG Social Listening Team

Ответ от объекта размещения: 親愛的客人，您好！很開心和您相遇在紹興袍江智選假日酒店，感謝您的選擇與信賴。小智家有優越的地理位置，有貼心的員工服務，有温馨整潔的入住環境，有配備齊整的設施，我們希望在這裏為您提供的不止是停靠休憩的地方，更是如家般温馨港灣。期待與您的再次相遇！祝您旅途愉快！智選假日賓客關懷團隊

Ответ от объекта размещения: Dear guest, thank you for your review of our hotel. We are very grateful for your stay. We are pleased to learn that you have enjoyed a pleasant accommodation experience. The guest's pleasant stay is the greatest pride of our employees, so your feedback is important to us. We look forward to your visit again.Sincerely,IHG Social Listening Team

Ответ от объекта размещения: 尊敬的客人您好，歡迎入住擇紹興袍江智選假日酒店！非常感謝您抽出時間分享如此真誠的反饋！未能提供電視投屏、機器人送快遞等智能服務，給您的入住帶來了些許不便，我們也非常抱歉。您的寶貴建議已納入優化清單，我們將加快推進智能化升級，讓設施更貼合賓客需求。希望我們熱情周到的服務，舒適整潔的客房，周邊靜謐的環境與便捷的出行條件能彌補這些不足。入住期間有任何問題歡迎隨時與我們聯繫，期待您再次選擇我們酒店，祝您旅途愉快，一路順風！ 智選假日賓客關懷團隊

Ответ от объекта размещения: 親愛的客人您好，感謝您給予的好評。我們酒店是紹興袍江智選假日酒店，似乎您誤操作評論錯酒店了呢。那小智來自薦一番，作為洲際酒店集團旗下的中端品牌，我們精心打造裝潢簡約時尚的客房，配套設施齊全而不多餘，甄選優質睡床及軟硬雙枕，暢爽沐浴設施，營養早餐，自助洗衣房，免費停車場等，還有貼心的管家服務讓您在入住過程中感到舒適 ，温馨和安心！我們真誠歡迎您下次到訪紹興可以選擇我們酒店入住體驗，相信一定會給您帶來驚喜和感動。祝您生活愉快，萬事順心！智選假日賓客關懷團隊

Ответ от объекта размещения: 尊敬的客人您好，感謝您入住紹興袍江智選假日酒店。酒店臨近高速口的便利位置能為您的旅途提供便捷，高性價比也得到了您的認可，這些都讓我們深知一直以來的努力沒有白費。您的支持和喜愛是我們不斷前進的動力，我們會持續保持並提升服務品質和環境標準，期待在每一個旅程中都能為您帶來家一般的舒適體驗。再次感謝您對智選假日酒店的認可和鼓勵，期待您再次光臨，願您生活順心順意，每天都充滿驚喜！智選假日賓客關懷團隊

Ответ от объекта размещения: 尊敬的客人，您好！非常感謝您一直以來對我們酒店的支持與信任，選擇在每次回紹興時都入住小智家，我們深感榮幸。對於此次早餐出現的問題，我們由衷地向您表示歉意。我們會立即反饋給相關管理團隊，今後的工作中也會對早餐供應流程進行梳理，加強高峯時段食物補給的及時性，確保各類餐品充足供應。同時，也會對相關工作人員進行培訓，提高服務意識和應變能力，遇到此類情況能靈活且積極地滿足客人需求。期待您再次光臨，相信我們一定會以全新的面貌，為您帶來一如既往的優質體驗。祝您旅途愉快，新年快樂！智選假日賓客關懷團隊

Ответ от объекта размещения: 尊敬的客人您好，感謝您選擇紹興袍江智選假日酒店。非常抱歉因為服務問題給您帶來了不好的入住體驗。我們非常重視相關問題，已經反饋給管理團隊。在今後的工作中，我們也會加強對員工服務態度的監督和管理，不斷提升服務質量。希望我們精心打造舒適的環境，奉上酣暢淋漓的沐浴，安靜舒適的睡眠，高品質床鋪和軟硬雙枕，客房、公區全覆蓋的高速無線網，以及營養均衡的智選早餐等優質體驗能彌補這一不足。期待下次相逢，祝您生活愉快！ 智選假日賓客關懷團隊

Ответ от объекта размещения: 尊敬的客人，非常感謝您抽出時間分享您的入住體驗，對於提到的問題，我們深感歉意。酒店開業至今，時光荏苒，可能有部分設施在外觀上留下了些許歲月痕跡。今後我們將加快設施保養與物品更新的步伐，為賓客帶來更為時尚現代化的精緻設施。關於服務方面，我們明白您覺得還有提升空間，我們會加強對員工的培訓和管理，致力於為每一位客人提供更優質、更貼心的服務。希望您還有機會再次入住能看到我們的改變，為您帶來更好的體驗。祝您生活愉快，一切順利。智選假日賓客關懷團隊

Ответ от объекта размещения: 親愛的客人，歡迎入住紹興袍江智選假日酒店。感謝您的反饋，因為布草問題給您帶來了不愉快的體驗，我們深感愧疚。小智很榮幸能得到您對房間整體整潔度的認可，然而布草破損情況影響了您的入住感受實屬不該。我們已第一時間要求相關部門對所有客房的布草進行全面排查，將有破損的毛巾和枕頭立即更換。同時，也會將此問題反饋給布草清潔公司以及客房部，確保每一件布草都能以良好的狀態供客人使用。希望您有機會再次入住見證我們的成長，願您生活愉快，諸事皆順！智選假日賓客關懷團隊