Wyndham Grand ShenzhenGuangming

前台接待非常專業，見了兩次溝通幾句話，第二天依然記得我的姓，整體很符合酒店的定位，靈活變通，懂得怎麼解決問題。 唯一的小問題可能是因為酒店在接待全運會，保安有點過分，接客的車，客人沒下樓催着讓車走，這應該跟酒店關係不大，但是需要改進協調

聽説是光明五星級酒店，特意週末來體驗，總結：不值得推薦，不值得推薦！這錢花的冤。 860元雙床房含雙早。床的寬度絕對沒有1.2M米，窄的離譜。隱藏款的廁所我也是首次見，那個把手還不好開。游泳池非常小，3條道，一條道衹適合單人遊蛙泳，長度也沒有25米，一問既然外包出去的，都是小孩學游泳的，游泳池不防滑，差點都摔跤，無語，雞肋。空調風聲很大，沒人反饋嗎？？ 我更氣的是早餐，沒什麼品種吃的，青菜就西藍花，早餐綠葉青菜都沒有一個！地下停車場出口非常非常窄，新手司機請慎入，照片為證，我都差點刮到了！！！ 熱情服務是還可以，但舒適度我是不敢苟同，硬件有待提高。在光明都算是很高消費了確實讓人受不了。

入住於2025年7月|至尊大床房 1，方便客人的通道，禁止通行。 2，非標示停車位上停滿了車輛 3，95元一份的早餐沒有單面煎的雞蛋，廚師也不肯給 煎。 4，95元一份的早餐沒有水餃，沒有米飯。讓我覺得不是 在中國的酒店裡麪。 5，餐桌上的紙巾無法方便的拿取。 6，酒店不能提供給客人比較舒適的枕頭，除了軟枕沒有 任何可選擇的硬芯枕頭 7，沒有服務人員提醒早餐就餐地點（二樓三樓也有餐 廳，實際上吃飯是在頂樓） 8,健身房無法提供毛巾 9，無法提供外幣兑換業務 10，無相應文具用品（筆） 1. The passage for more better for guests is blocked. No entry allowed. 2. The unmarked parking spaces are all occupied. 3. The 95 ¥ breakfast doesn't have single-side fried eggs, and the chef refuses to make them. 4. The 95 ￥ breakfast doesn't have any dumplings or rice. It makes me feel like I'm not in a hotel in China. 5. The tissues on the table are not easy to reach. 6. The hotel can't provide guests with comfortable pillows. There are only soft pillows available, no hard-core pillows to choose from. 7. No service staff reminded us of the breakfast dining location.（There are also restaurants on the second and third floors, but the actual dining place is on the top floor.） 8.There is no foreign currency exchange business 9, Unable to provide the required stationery items.

Excellent communication, Friendly Counter and Concierge staffs, who helped me to search for many Online ordered packages from their warehouse after arrival, despite some hiccups, staffs never show any attitude nor inpatient at all. quiet environment, spacious room, many complimentary fruits, drinks and snacks in the room, how thoughtful they are. Hotel is located within walking distance to Metro station and big shopping malls, wonderful experience I had! I will be back to stay here again soon!

Excellent service 💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯Excellent service 💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯💯

Amazing new hotel. Beautiful large, well equipped rooms and incredibly friendly and helpful staff. Can’t wait to come back when the restaurant is complete and opened.