Modena by Fraser Shenzhen

The hotel (or rather, serviced apartment) was located in a rather inconvenient part of town. Plenty of traffic jams to go around getting there. While the room was mostly clean, it had a terrible smell of formaldehyde emanating from the furniture which was frightful. It seemed to me that the material of the kitchen cabinets was defective and carried the horrible odor which ruined the entire stay and has me worrying for my health. In fact, apart from the lobby, a lot of the building smells off - including the rest area on the 5th floor, which still smells heavily of chemicals used in renovations. Room amenities were more than sufficient - a washing machine and a fridge puts this above many hotels amenity-wise. Service was also friendly.

已經是第三次入住 晚上10點才check in 前台姐姐很好 幫我們升級大牀房 放低完行李 周邊有食店 再行大約8分鐘左右 很多食肆 地點相當方便 選這酒店其中一個原因是 牀太舒服了 冷氣亦充足 下次會再選擇入住

羅湖區地鐵2號線黃貝嶺站D出口步行200米左右。今年新開幕，房間有些許味道，可以開窗。可以免費停車，附近為居民區，娛樂較少。

設施：比較完善，尚在裝修。 衞生：新酒店公寓，總體很新。 環境：還不錯，稍微裝修氣味。 服務：表揚幫忙辦理入住是的人員！但退房時的就有點感覺冷冷的。

公寓位置優越，交通便利，周邊生活設施齊全。前台服務熱情。房間乾淨整潔，裝修精緻現代，設施一應俱全，尤其是高速WiFi。性價比超高，無論是長租短租都非常適合，下次一定會再選擇這裏！強烈推薦！

We are a family of 4, we booked the 2 bedroom deluxe and the suite exceeded our expectations. The place is brand new. A bit hard to find for the didi drivers because the driveway to the building looks like a sidewalk. Maybe need more signs to help get to the main door. Check in was swift, suite was huge from what we expected!! 2 bedrooms, 1 queen, 1 king, 2 toilets, one with shower, one with tub, kitchen, dining, living room. Each room had a TV. They have a huge gym I wished I had time to use. There is a 7/11 convenience store around the corner of the building. Otherwise you can ask them to help you order food delivery. They have a washer dryer and kitchen but there are no utensils, cooking stuff, laundry soap in the unit, no worries just ask for what you need and they will to send these things up with the robot. I think most people don't use it anyways so they will give it when asked. They were so nice offered us complimentary coffee and buns for breakfast. We weren't sure how to use the dryer part of the 2in1 machine and they sent someone up straight away. I had ordered things that went missing and the front desk helped me out day and night, thank you so much! My chinese isnt so good so they helped me type and call for everything I needed. I asked them where to find items to buy and they ordered it to the hotel apartment immediately. They booked a private hire to Hong Kong for me too. If your Chinese is no good, it is helpful to carry their business card or have them write the chinese address so the didi/ taxi drivers can read it. My family loved staying here, and we will definitely stay here next time we are in Shen Zhen, it was so close to the main areas. Value for money, so new, so comfortable and so welcomed. Thank you Modena Team for a great stay! See you again soon.