Hyatt Regency Shenzhen Yantian

Спасибо сотрудникам стойки регистрации за повышение класса номера и организацию годовщины, обслуживание от заезда до отъезда идеальное. Единственный момент: кондиционер в номере ужасный, даже не прохладный, а температура в номере 33,5 градуса! Наконец они организовали смену номера и вернулись к нормальному режиму. Но я надеюсь, что они смогут постараться рассмотреть больше вопросов о гостях, так как я несколько раз просил поменять номер, поскольку они, похоже, не верят, что кондиционер не работает! Они продолжают говорить, найдите кого-нибудь, чтобы проверить.

Скажу одно: номера в этом пятизвездочном отеле Hyatt средние, за исключением вида из окна на море, завтрака и номера. Во-первых, когда я приехал в отель в 13:00, мне сказали, что номеров нет. Обычный заезд в 15:00. Пока освободили только один номер, но в этом номере очень сильно пахло. дыма.Большинство окон в номере были закрыты, за исключением одной маленькой комнаты.Окно, после смены номера, запах наконец-то стал меньше, но! Около 15:00 дня убиралась еще одна комната, и там пахло как в первый раз, и пахло дымом! Во время китайского Нового года заполняемость высокая, и доступны номера с двойными окнами! ! !

31/3-1/4 been to the the hyatt club. Service is good esp to Ivy and her team. Ms Lee (friend of Mrs Yip). Food are great and special

Hygiene is no good here

Polite staff and excellent view for the room. Fantastic gym facilities. Definitely will come again.

The hotel location is perfect but it’s unnecessary expensive! Doesn’t deserve this much with limited facilities. No indoor swimming pool just a small swimming pool which is overloaded by the kids and parents. I’d not recommend anyone to pay there more than a thousand yuan for a night

Ivy and Gary have a excellent services to me. They are very polite and really helpful.. 在嘉賓轩和前台給予帮助

Excellent service and professional service Especially the front desk staff Mr Wonder. He provides prompt reply and comprehensive service for my family. Taking good care of my family especially nice to kids and elderly. We enjoy the trip so much and would high recommend to our friends. Hope to come back in future.

I recently stayed at the Hyatt Regency Shenzhen Yantian Hotel for 3D2N. From the moment I stepped into the hotel, I was greeted with warm smiles and a genuine eagerness to make my stay unforgettable. The hotel's exceptional staff, good location (just beside One Mall), and good food made it an outstanding experience. The front desk staff efficiently checked me in, making me feel right at home. They were incredibly friendly, approachable, and always ready to assist with any queries or requests I had throughout my stay. Their personalized service truly went above and beyond my expectations. The location of the hotel couldn't have been better. Situated right beside One Mall, with lots of restaurants and indoor playground/games for kids, the hotel was perfect for family travellers like us. Additionally, the hotel provided easy access to public transportation, making it even more convenient for visitors to navigate the area. The rooms were spacious and clean with good sea-view. The housekeeping staff maintained the rooms flawlessly, ensuring a comfortable and hygienic environment throughout my stay. In conclusion, my time at the Hyatt Regency Shenzhen Yantian Hotel was amazing. I highly recommend this hotel to anyone visiting Yantian. Whether you're traveling for business or pleasure, Hyatt Regency Shenzhen Yantian Hotel guarantees a memorable experience that exceeds expectations. I look forward to returning on my next visit to Yantian.